The penalty for illegally using bus lane is £60. This is reduced to £30 if you pay within 14 days. Failure to pay or challenge the issue of a penalty charge notice within 28 days of it being served may result in the charge increasing to £90.

The money will be used to pay for the installation, upkeep and running of the system. Any surplus income from fines will be reinvested in Local Transport Strategy schemes to improve Southampton’s transport network.

How to pay a Penalty Charge Notice

You can pay your penalty using our online payment system.

You can also pay by post. Please allow two working days for first class post and five working days for second class. Make sure you quote the PCN Number and Vehicle Registration Number (VRN) with payment.

Address: Parking Services, PO Box 1098, Southampton SO14 7WE

You can make a telephone payment using your credit or debit card. Please have your card, vehicle details and PCN number ready.

Telephone: 023 8083 3008

You can also pay in person at Gateway.

Address: Cash Office, Gateway, One Guildhall Square, Southampton SO14 7FP