Top up or view your Itchen Bridge account

We apologise for ongoing intermittent issues with accessing Itchen Bridge accounts to top up.

If you are unable to top up your card, please continue to cross the bridge and present your card to the reader. If your card shows insufficient funds, please press the 'help button' so a member of staff can let you pass through. Please try again later to add funds to your account.


SmartCities card holders will receive a low balance warning message at the bridge when there are 8 or fewer crossings left on your SmartCities card.

Choose 'View your account details and top up' to log into your SmartCities card account to view your balance, crossings and top-up.

View your account details and top-up


Having trouble logging in? Read through our downloadable troubleshooting guide for help with accessing your Itchen Bridge account details



For further assistance please email: smartcities@southampton.gov.uk