There is currently a technical issue with payments being added to Itchen Bridge accounts using the ‘Quick top up’ link. To add a payment to your account please log in through the ‘View your account details and top-up’ link. Please press the help button when crossing the bridge if you have made a payment using the ‘Quick top up’ link recently and your card doesn’t work. We apologise for any inconvenience.
SmartCities card holders will receive a low balance warning message at the bridge when there are 8 or fewer crossings left on your SmartCities card.
Use the 'Quick top-up' option to quickly add money to your account.
IMPORTANT: Itchen Bridge quick top-ups must be made as a single payment. Please do not add other payments such as Council Tax. Your card must be registered for 3D Secure for the payment to be successful.
Or choose 'View your account details and top up' to log into your SmartCities card account to view your balance, crossings and top-up.
View your account details and top-up
You can also add funds to your account by telephone: 023 8083 3008 (Monday to Friday 8:30am to 5:00pm)
Having trouble logging in? Read through our downloadable troubleshooting guide for help with accessing your Itchen Bridge account details