Top up or view your Itchen Bridge account

There is currently a technical issue with payments being added to Itchen Bridge accounts using the ‘Quick top up’ link. To add a payment to your account please log in through the ‘View your account details and top-up’ link. Please press the help button when crossing the bridge if you have made a payment using the ‘Quick top up’ link recently and your card doesn’t work. We apologise for any inconvenience.


SmartCities card holders will receive a low balance warning message at the bridge when there are 8 or fewer crossings left on your SmartCities card.

Use the 'Quick top-up' option to quickly add money to your account.

IMPORTANT: Itchen Bridge quick top-ups must be made as a single payment. Please do not add other payments such as Council Tax. Your card must be registered for 3D Secure for the payment to be successful.

Quick top-up

Or choose 'View your account details and top up' to log into your SmartCities card account to view your balance, crossings and top-up.

View your account details and top-up


You can also add funds to your account by telephone: 023 8083 3008 (Monday to Friday 8:30am to 5:00pm)


Having trouble logging in? Read through our downloadable troubleshooting guide for help with accessing your Itchen Bridge account details