Top up or view your Itchen Bridge account

If you have a SmartCities card set up to pay the toll on the Itchen Bridge, you will need to fund your account.

You will receive a low balance warning message at the bridge when you have 8 or fewer crossings left on your SmartCities card.

Use the 'Quick top-up' option to quickly add money to your account.

IMPORTANT: When paying for Itchen Bridge Top ups please do not add other payments into the basket, for example Council Tax. Top ups for Itchen Bridge accounts need to be made as a single payment only.

Quick top-up

Or choose 'View your account details and top up' to log into your SmartCities card account to view your balance, crossings and top-up.

View your account details and top-up


You can also add funds to your account:

  • By telephone: 023 8083 3008 (Monday to Friday 8:30am to 5:00pm)
  • In the cash office in Gateway at One Guildhall Square

Funds should reach your account in 15 minutes.


Having trouble logging in? Read through our downloadable troubleshooting guide for help with accessing your Itchen Bridge account details