Travel for disabled people

Residents of Southampton with a long-term eligible disability can apply for travel concessions on a SmartCities card.

Bus pass

Southampton residents over 5 years of age who have a long-term eligible disability can apply for an off peak travel concessionary bus pass.

If you are registered as severely sight-impaired, you will be entitled to free bus travel at any time within Southampton.

If you are unable to travel alone, you may qualify for a companion bus pass. This will allow one carer to travel with you free of charge on journeys within the city boundary.

For travel information regarding wheelchairs and power chairs, please see the appropriate bus company website accessibility pages.

Print out the SmartCities application form

Itchen Bridge travel

If you have a blue badge and one of the other qualifying documents named in the application form, you will be entitled to free travel across the Itchen Toll Bridge as a driver or a passenger. Southampton residents and non-residents can apply for exemption from paying the toll on the Itchen Bridge by filling out our application form.

Renew your concessionary card

When your bus pass or Itchen Bridge toll exemption card expires, we need to see current evidence of your qualification as given in the application form. This evidence can be emailed to us.

You don't need to supply a new photograph or an identification document.

Email: smartcities@southampton.gov.uk

Telephone: 023 8083 3008

Please see section 8 of the printable application form for a list of the required documents. To show evidence of qualification for the bus pass please provide one document from section 4 (the Medical Evidence of Qualification form gives the Government guidance on eligible disabilities on pages 4–7). Section 5 gives the two documents required to show evidence of qualification for exemption from paying the toll on the Itchen Bridge.

Please see the application form for Terms and Conditions for the services on your Smartcities card.

Please note that bus ticket machines in Southampton will register if a concessionary travel pass is not valid for travel, and will give an alarm signal. Please make sure that you use your latest issued pass which is still in date. Passes which have been reported lost or stolen and replaced are no longer valid.