
On 1 April 2010 Southampton City Council, Hampshire County Council and West Sussex County Council entered into the biggest street lighting Private Finance Initiative (PFI) project in the country.
Southampton's £30 million share of the project will see the majority of the city’s 28,000 street lights, illuminated signs and bollards replaced or upgraded with the latest energy efficient equipment. We will be working in partnership to deliver this with an external service provider, Southern Electric Contracting. During the first 5 years, 14,000 lights, signs and bollards will be replaced or upgraded – the remainder will be maintained. The focus for the following 20 years will be on maintaining and operating all the city’s lights to a high standard.
Information about this major project can be found on the Lights on in Southampton web portal.
Enquiries about the street lighting project
If you have any enquiries about this major project and how it might affect your home and the roads in your area, you can enquire online on the new 'Lights on in Southampton' website, or call Southern Electric contracting on: 0800 0482436
Faulty Street Lights
Although we patrol the streets on a regular basis to identify failed lights it helps us to provide a better lighting service if you let us know about any failed lights.
You can now report faults using the new 'Lights on in Southampton' web portal, or simply continue to call Actionline using the contact details below:
Email: actionline@southampton.gov.uk
Phone: 0800 5 19 19 19
Fax: 023 8022 3616
Lamp posts have a number on their side and it helps us if you can tell us what this is when you contact us.
Some faults are categorised as emergencies and we will attend to these straight way.