Emergency contacts
Emergency services 999
Please only use 999 to report emergency situations. There is a helpful mnemonic to remember when to use 999:
- Phone 999 only if:
- Offenders are nearby
- Life is at risk
- Injury is caused or threatened
- Crime or disorder is in progress
- Emergency situations
To ensure that the most appropriate response can be provided, Call Management has a number of departments, each structured to deal efficiently with the variety of contacts received.
To contact the police for routine enquiries and your local police station call 08450 45 45 45.
101 (Single non emergency number)
101 is the 24-hour number provided by Southampton City Council and Hampshire Police to deal with community safety issues including anti-social behaviour and the specific non-emergency crimes listed below.
The service provides action, advice and information to the public on community safety issues, and allows greater coordination between the council and police.
Use 101 to report:
- vandalism, graffiti and other deliberate damage to property
- noise-related issues
- intimidation and harassment
- abandoned vehicles
- fly tipping and litter
- people being drunk and rowdy in public places
- drug related anti-social behaviour
- problems with street lighting
The 101 service is just for non-emergency problems. If you have an emergency problem you should always dial 999.
Ongoing persistent anti-social behaviour should be reported to It's Your Call on 0845 605 2222.
Southampton City Council
Main switchboard 023 8022 3855
between 8:30am - 5pm Weekdays (4:30pm Fridays), weekends and public holidays.
Out of hours service for emergencies 023 8023 3344.
You can use this number to contact Emergency Planning, Community Alarm, Community Care Services, Children's Services & Learning, Social Care, Highways and Environmental Health, Trees, as well as for emergency work to council homes.
Actionline 0800 5 19 19 19 8:30am - 5pm Monday to Friday.
Use the free Actionline services to tell us about any problems or queries with:
Abandoned vehicles, damaged or broken bus shelters, dog fouling/enforcement, graffiti, potholes, recycling, refuse collections, street lighting, trees, unsafe roads and pavements. Southampton council housing tenants can also use Actionline to report repairs to their home or repairs to communal entrances to blocks of flats.
24 hour Minicom 023 8083 2798 for hearing impaired callers.
Last updated: 28 March 2008
