Your council

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What can we do for you? These pages explain what Southampton City Council does for its citizens.

Actionline

For enquiries about refuse collection, recycling, potholes, unsafe roads or pavements, abandoned vehicles, street lighting, graffiti, litter, dog fouling, damaged or borken bus shelters, trees and council housing repairs

Gateway

We provide services for customers who wish to deal with a member of staff face to face.

Smartcities - Concessionary Bus Pass

Smartcities is a multifunctional card which will allow you to access a number of different services and products with just one card. Browse through the services we offer on the Smartcities Card using the links to the left of this page. The picture below shows the current Smartcities Card design.

How the council is organised

Find out more about who's who at Southampton City Council including information about the Mayor, your local Councillors, Council meetings and Council departments.

Electoral Registration and Voting

Anyone who is included on the Electoral Register is able to vote. These pages give information about electoral registration, postal voting, candidates for election, election management and election results.

Council tax and benefits

Council tax helps to meet the cost of local services and also to pay for the fire brigade and police. For those on a low income, the benefits service helps people meet their housing and council tax costs.

Building and Planning

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Building and planning teams look after Southampton’s built environment and consist of several departments linked together. They manage the whole process from developing the Local Plan all the way through to ensuring historic buildings are preserved for future generations. It also deals with climate change and conservation issues, listed buildings and archaeology

Care and health

Information on social care and health services.

Children and learning

Information about services for children and their families, education and schools and lifelong learning.

Housing

Information on housing services available to tenants and landlords in the city.

People and living

People and living


Last updated: 30 July 2008

Southampton City Council, Civic Centre, Southampton, SO14 7LY - email gateway@southampton.gov.uk - tel 023 8022 3855 - minicom 023 8083 2798