You and your council
The information contained in this section will help you when you need to contact the Council either for personal or business reasons. We provide details of our Actionline contact centre and the Gateway one-stop-shop for access to council services and information about how you can get involved with your local council here in Southampton.Customer Services
Opening times and contact details for our main offices.
These pages explain the initiatives which have been developed to enable the council to maintain a customer focus.
Your views count
Would you like to pay a compliment, comment on, or make a complaint about any of Southampton City Council’s services?
Access to your records
A record is kept of all decisions Southampton City Council makes regarding your social care needs.
Actionline
For enquiries about refuse collection, recycling, potholes, unsafe roads or pavements, abandoned vehicles, street lighting, graffiti, litter, dog fouling, damaged or borken bus shelters, trees and council housing repairs
Civic Centre Reception and Switchboard
Providing Civic Centre Reception facilities and answering calls to the main council Switchboard.
Contact your local Councillors
Contact your local Councillor
Insurance claims against the Council
This service handles insurance claims for compensation made against the Council.
Smartcities - Concessionary Bus Pass
Smartcities is a multifunctional card which will allow you to access a number of different services and products with just one card. Browse through the services we offer on the Smartcities Card using the links to the left of this page. The picture below shows the current Smartcities Card design.
Last updated: 15 August 2008
