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You are here:home > Tools > Email Policy

Email Policy

The Council increasingly offers a lot of its services through electronic means. This includes the use of email as a means of communicating with us.

If you do send us an email, you need to be aware that we check its contents before we release it to the person who you sent it to. We do this by using a combination of different software that detects unacceptable content, certain attachment types, viruses, spam (junk emails) and anything else that we consider unacceptable.

The kind of things that we look for are:

• Common obscenities
• Profanities
• Pornographic phrases
• Phrases of a sexual nature
• Junk email, also known as spam
• Viruses and other malicious software
• Certain attachment types (please see below)

If you send us an email that contains any of the above, it will not be delivered to the person who you sent it to and you will receive a short email telling you so. If you do receive an “undelivered” email from us, you will need to check that your email doesn’t contain anything that might fall foul of the rules above.

The attachment types that we block are as follows:

.ade Microsoft Access project extension
.adp Microsoft Access project
.app FoxPro generated application
.bas Microsoft Visual Basic class module
.bat Batch file
.ceo Winevar Worm
.chm Compiled HTML Help file
.cmd Microsoft Windows NT Command Script
.com Microsoft MS-DOS program
.cpl Control Panel extension
.crt Security certificate
.csh Unix shell script
.exe Program
.fxp FoxPro file
.hlp Help file
.hta HTML program
.inf Setup Information
.ins Internet Naming Service
.isp Internet Communication settings
.js JScript file
.jse Jscript Encoded Script file
.ksh Unix shell script
.lnk Shortcut
.mda Microsoft Access add-in program
.mdb Microsoft Access database
.mde Microsoft Access MDE database
.mdt Microsoft Access add-in data .mdw Microsoft Access workgroup information
.mdw Microsoft Access workgroup information
.mdz Microsoft Access wizard program
.mp3 MPEG Audio Stream
.msc Microsoft Common Console Document
.msi Microsoft Windows Installer package
.msp Windows Installer patch
.mst Visual Test source files
.ops FoxPro file
.pcd Photo CD image or Microsoft Visual Test compiled script
.pif Shortcut to MS-DOS program
.pi Pif related
.prf Outlook profile information (msrating.dll)
.prg FoxPro program source file
.reg Registration entries
.scf Microsoft Windows Explorer command
.scr Screen saver
.sct Windows Script Component
.shb Shortcut into a document
.shs Shell Scrap Object
.tmp Temporary Files
.url Internet shortcut
.uue Uuencoded
.vb VBScript file
.vbe VBScript Encoded Script file
.vbs VBScript file
.wsc Windows Script Component
.wsf Windows Script file
.wsh Windows Script Host Settings file
.xsl XML file that can contain script

Contact information

If you want to contact us regarding the content of this page please contact us at:

For any other council related enquiries please contact: