My bin is lost or stolen
If you believe your bin is lost or has been stolen, and you have checked the surrounding area for it, please request a replacement through the following form. When requesting your replacement bin please let us know if the lost bin is clearly labelled to identify it as belonging to your property.
Current cost to replace a general waste (green-lidded) bin
The charge is to cover the administration and delivery of replacement general waste (green lidded) bins and more information can be found in our frequently asked questions. Please note this is a non-refundable charge.
| Type | Cost |
|---|---|
| 140 litre general waste bin | £33.00 |
| 240 litre general waste bin | £43.00 |
| 360 litre general waste bin | £54.00 |
For other types of bins, like glass or recycling, these can be replaced free of charge.
Report a lost or stolen bin
Before you fill in this form
You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.
Replacement bins can take up to eight weeks to be delivered.
A payment card, Apple Pay or Google Pay* (if replacing a green-lidded general waste bin)
If you find a bin that was reported lost
If you reported a bin as lost or stolen but you then find the bin, please let us know so that the delivery can be cancelled. Charges paid for green-lidded general waste bins are non-refundable.
Before you fill in this form
You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.
