There are changes to this service due to COVID-19. Check the latest updates.
Bulky waste is domestic waste that is too big for your usual bin collection.
Some bulky waste, such as working appliances or good quality furniture can be donated to charity shops for re-sale or to help residents on low income. Some of these organisations may be able to come and collect those items for free.
If you want the council to collect your bulky waste you will need to book a bulky waste collection.
Note: Please ensure that mattresses and sofas are protected with a waterproof cover to keep them dry during wet weather. We cannot collect them if they become too wet and heavy to move.
There are some items we are unable to collect. These include;
- Items that are too heavy for two people to move and lift safely such as a piano or a shed
- Items that are over three metres in length
- Dangerous waste such as asbestos
- Waste left in your home after building works or repairs
- Laminated floorboards or kitchen worktops
- Window frames, external doors, conservatories
- Fencing, greenhouses, sheds or petrol lawn mowers
- Tyres, gas canisters, car batteries, parts or engines
- Items that still contain their batteries
- Commercial fridges, freezers or cookers
- Commercial grab-bags such as Hippo bags
Before booking your bulky waste collection, you will need to know whether your items are large or standard. For the full list of items we will collect and their size classification, see our Bulky Waste A-Z
If your item is not on either of these lists, please contact our Commercial Waste team at firstname.lastname@example.org to arrange a quote for special collection.
Mattresses and sofas
Mattresses and sofas must be covered with a waterproof cover to keep them dry. We cannot collect them if they become too wet and heavy to move.
Fridges and freezers
We have resumed the collection of fridge, freezers and other similar cooling equipment. However, we advise you to request that your supplier take your old appliance away when you order a new one.
A maximum of two fridges or freezers (no parts removed) can be requested on each collection.
Do not dump your bulky waste
Dispose of your waste correctly. Fly-tipping is a criminal offence punishable by a fine of up to £50,000 or 12 months imprisonment if convicted in a Magistrates' Court. The offence can attract an unlimited fine and up to five years' imprisonment if convicted in a Crown Court.
The Environment Agency has issued a press release urging households to play their part in preventing waste crime during the coronavirus pandemic.
There are some easy steps the public can take to take to avoid unwittingly contributing to waste crime:
- Check the people taking away your rubbish are registered waste carriers. Ideally they should have a copy of their registration documents on them; ask to see these. You can check their licence number at environment.data.gov.uk/public-register, or call 03708 506506 and the Environment Agency can check for you
- Get a written receipt/transfer note showing their contact details, a description of your waste and details of where they are taking it
- Note down the make, colour and registration number of the vehicle that’s taking your waste away