Help and advice

Please see below for a wide range of resources, advice and ways to get more support. For a short summary, you can also download our handy guide to some of the local community support available.

Resident’s helpline

Our COVID-19 resident’s helpline 023 8083 4800, is open at the times below for practical support and information:

  • Monday: 8.30am to 5pm
  • Tuesday: 8.30am to 5pm
  • Wednesday: 9am to 5pm
  • Thursday: 8.30am to 5pm
  • Friday: 8.30am to 4.30pm
  • Closed bank holidays

Alternatively, you can fill in the online form.

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Community support request

Other help SHOW


How you can help SHOW


Adult care SHOW


Victims and perpetrators of domestic abuse SHOW


Homeless and rough sleepers SHOW


Worried about money SHOW


Interim COVID-19 financial support to the Adult Social Care sector from Southampton City Council SHOW


Other forms of support SHOW


Keeping safe SHOW