Help and advice

Please see below for a wide range of resources, advice and ways to get more support. For a short summary, you can also download our handy guide to some of the local community support available.

Resident’s helpline

Our COVID-19 resident’s helpline 023 8083 4800, is open at the times below for practical support and information:

  • Monday: 8.30am to 5pm
  • Tuesday: 8.30am to 5pm
  • Wednesday: 9am to 5pm
  • Thursday: 8.30am to 5pm
  • Friday: 8.30am to 4.30pm
  • Closed bank holidays

Alternatively, you can fill in the online form.


Before you fill in this form

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Community support request

Other help SHOW

How you can help SHOW

Adult care SHOW

Victims and perpetrators of domestic abuse SHOW

Homeless and rough sleepers SHOW

Worried about money SHOW

Interim COVID-19 financial support to the Adult Social Care sector from Southampton City Council SHOW

Other forms of support SHOW

Keeping safe SHOW