Births, Deaths & Ceremonies - Coronavirus updates

Last updated: 5 November 2020

Ceremony restrictions due to COVID-19  

In line with the Government announcement 31 October 2020, weddings and civil partnerships are not allowed to go ahead during the lockdown period. The lockdown period (England) begins 5 November 2020 and will continue for four weeks. Although the Government have announced that the lockdown period will be for four weeks, we have to remember that this period of time could be extended if the spread of the virus does not slow down to an acceptable level.

The ceremonies team will contact all bookings that fall within this time frame to discuss alternative dates and times. We appreciate that this is an incredibly difficult time for our couples and our team will work hard to find a good solution to avoid too much disappointment.

Restrictions in place before the second lockdown

  • Please only arrive 10 minutes prior to your ceremony time along with your guests. If you arrive too early you will be asked to wait off site
  • You will need to provide a guest list, including any children up to the maximum of the room. Anyone who turns up on the day and is not on the list provided, will not be allowed to enter the building
  • We will ask that you and your guests download the NHS COVID 19 APP ready to scan the QR code when you all arrive at any of our venues. for information on the APP please visit
  • Usual COVID restrictions apply – anyone in any households attending not showing signs of Covid in the last 14 days
  • If you (the couple) or any of your guests have flown into the UK from abroad within 14 days of the ceremony you are likely to be subject to the 14-day quarantine ruling. You must follow current Government guidelines and quarantine in line with the legislation, even if this means that the ceremony will be postponed. if you are concerned please contact us
  • Your guests and witnesses must wear a face covering/mask (exemptions apply). You, the couple, do not need to wear a face covering/mask
  • Your ceremony will be very basic without any enhancements such as readings. You will be interviewed together in the ceremony room before your guests come in. This means that you will not be able to walk down the aisle or make an entrance. Once the ceremony is complete you and your guests will need to leave the premises as soon as possible in line with safety protocol
  • No live music or singing allowed. You will need to bring music on your own hands free device (no plug-ins permitted) for a guest to play. Music cannot be religious in nature
  • No ring cushion will be available and you cannot bring your own
  • A bouquet of flowers is allowed, however you must pass them to your guest and not leave on a chair or table
  • No confetti of any description is allowed to be thrown inside or outside at any venue during this pandemic
  • No bubbles to be blown inside or outside at any venue during this pandemic
  • Photographs / filming will be allowed during the ceremony however they will have restricted movement. There will not be a chance for posed family photographs at the end. This means inside or outside. There are local parks within close proximity to Bugle Street and Westgate Hall for further photographs
  • No air conditioning available as it is not vented externally and ventilation may not be possible (some windows cannot be opened)
  • The room will look very different to how you imagine. There will be limited decorations and no chair ties. The layout will be changed to accommodate the 2 metre distancing recommendations. Everyone must be seated, there will be no standing
  • No parking at the office / on the premises for any vehicle including the ceremony/bridal car
  • There will be no certificate issued on the day. Your certificates will be posted to you as soon as possible
  • No food or drinking on premises
  • Toilet facilities might only be available upon request
  • At Westgate Hall, the lift facility will be restricted and we cannot guarantee its availability on the day

Disclaimer (temporary amendment during Covid 19)

Please be aware that because of Covid 19 the Council has had to cancel a number of ceremonies due to the restrictions on social events imposed by Central Government.

Please be aware that if you are re-booking you have agreed to do so at your own risk. We cannot guarantee that ceremonies booked will be able to proceed as they will be subject to any further restrictions that Central Government imposes. If ceremonies have to be cancelled due to pandemic or other reasons in line with the terms then the Council cannot be held responsible and is not liable for any ceremony that has to be cancelled. If however we cannot deliver a ceremony because of Covid 19 or other health pandemics Southampton City Council will allow you to postpone or cancel your date.

If ceremonies are not able to proceed on the booked dates because of Covid 19 or other health pandemics then the Council will try to accommodate an alternative booking but this may be subject to an administration fee, and you may have to join a waiting list.

Any re-bookings are not guaranteed to be in the same year. We recommend that you check your insurance policy. The Council reserves the right to charge an admin fee to any changes that you make to your booking. Any ceremonies that you have agreed to proceed with during this time, will be subject to restrictions imposed by Central Government and Southampton City Council.

Please note that any change to your ceremony date may mean that you will need to give fresh notices which carry a statutory fee and any immigration referral fees will also need to be paid again. This will apply to any new notice appointments booked and notices given since 4 July 2020 as you have agreed to proceed at your own risk.

Download our full terms and conditions.

Next steps

As ceremonies within the lockdown period cannot go ahead, you will need to decide how you would like to proceed. Please remember that the new date you choose is likely to be subject to further restrictions which we are unable to predict. Please choose from the options below.

Your ceremony may not fall within the lockdown period but is planned for shortly after that. You might still wish to choose from one of the options below

Ceremonies scheduled for the next three months  

You can choose from the following options:

  • Option A (ceremonies after the lockdown is eased): Continue with your booking in line with the government guidance and adjustments outlined by Southampton City Council. This is likely to be a ‘basic’ legal ceremony with social distancing protocols determining numbers and a range of other restrictions outlined by Southampton City Council to ensure Covid-19 safety compliance. Please remember - If your ceremony is within the lockdown period it cannot go ahead at that time.
  • Option B: Move your current booking. This will not incur any additional cost, however our terms and conditions will apply and you do so at your own risk
  • Option C: Cancel without re-booking. The cancellation policy in relation to the impact of Covid-19 is currently suspended, so you will receive a full refund of your ceremony fee. This excludes the non-refundable booking fee, any notices fees and associated costs

Next steps

Please make sure you have read the ceremony restrictions section above so that you understand what your ceremony might be like. We have no way of understanding what new restrictions will be in place once we are allowed to offer ceremonies again. If your ceremony is within the next three months and you would like to make changes please contact us and tell us which option you would like to choose.

At the present time we are only able to deal with email enquiries. Please be assured that our ceremonies co-ordinator will respond to any queries raised as soon as possible. This may take some time; please be patient.

New bookings 

We are now in a position to accept new ceremony bookings for 2021 & 2022, providing that the couple are free to marry and are able to proceed with their ceremony as per our terms and conditions. Existing ceremony restrictions will still apply during the pandemic period and we ask that you read the restrictions carefully before making your booking. The restrictions are found at the top of this page, and are subject to change as Government guidelines change. Please contact us to discuss ceremony availability.

Notices of marriage and civil partnerships  

Notice of marriage and civil partnership appointments will be prioritised for those that are time critical for ceremonies due to take place in the next three months.

Please note that any change to your ceremony date may mean that you will need to give fresh notices which carry a statutory fee and any immigration referral fees will also need to be paid again.


Registering a birth

Please note: We are currently continuing to offer birth registration appointments for births that occurred in Southampton. Please continue to book your appointments online. We will update this web page should the situation change.

Registering a death

All face-to-face appointments to register a death have now stopped during the current pandemic situation. All registrations will be completed via a telephone conversation between a registrar and qualified informant. To arrange a telephone appointment please complete this form and email to

Please remember to ensure the hospital or GP surgery has electronically sent us the medical certificate or the Coroner has confirmed they have sent us the documentation. Please ensure that a valid contact number is included. A registrar will call you and complete the registration.


Our standard £11 certificate ordering service is now available. Please note that the priority service is still suspended due to high demands on the registration service.

Although we are processing certificates as quickly as possible, certificate delivery times are taking longer than usual. This is due to pressures that the Royal Mail is experiencing. For up-to-date information visit the Royal Mail website.

Citizenship ceremonies  

We are now beginning the recovery of citizenship ceremonies and will contact all new British citizens as soon as their naturalisation certificate arrives at Southampton Register Office. If you have received your letter from the Home Office please contact us

Get in touch

We will be pleased to check if your naturalisation certificate has arrived. We cannot book your ceremony for you until we have received your naturalisation certificate.

Please note that we will be offering a much simpler ceremony at this time to fall in line with our health and safety obligations.


European Settlement verification and scanning service  

This service is temporarily suspended. Please see full guidance on how to scan your documents from home using your own device.

Contacting us  

If you have any queries please use our contact form. Please do not telephone the office as we need to keep the telephone lines clear for death registrations enquiries.