Cancellation of Council Tax discount or exemption

Removal of discount or exemption

If you are currently receiving a discount or exemption on your Council Tax bill and it no longer applies, it is your responsibility to notify the council.

Cancel your discount or exemption


Removal of Single Person discount

If you are currently receiving a single person discount on your Council Tax bill and it no longer applies, it is your responsibility to notify the council.

Cancel your single person discount


Request a Refund

If you would like to request a refund please email council.tax@southampton.gov.uk

Please include:

  • Your Council Tax reference number
  • Your full name and billing address
  • Desired method for repayment (if you wish to be paid by BACS, please include your account and sort code number)