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You are here:home > Customer Services > Contact us > Actionline


Actionline can help with the following enquiries:

Choose the subject you want to contact Actionline about - the title is a link to the reporting form. Please note, many Actionline services can be reported using Fix My Street.

Highways and Roads

More about Abandoned Vehicles
More about Gritting
More about Highways
More about Dropped Kerbs
More about Potholes
More about Road Works
More about Skip Permits


More about Buses
More about Flyposting and Tipping
More about Graffiti
More about Parks and Green Spaces
More about Litter
More about Street Cleaning
For more information please see above
More about Street Lighting
More about Street Nameplates


More about Trees
More about Trees for Life

Rubbish, Waste and Wheelie bins

Information about recycling

More about Bulk Refuse
More about Green Waste
More about Household Waste
For more information please see above
For more information please see above

When you contact us we will need your name, address, contact number and the details of your enquiry. If you are reporting a pothole we'll need the road name and exact location, the approximate size of the hole is also very helpful or if you are reporting a fault with a lamp column we need the road name, the lamp column number and the nature of the fault you are reporting.

Opening times:

Monday to Friday: 8.30am – 5.00pm



0800 5 19 19 19


You can use text-messaging to report a street light out, a pot hole, a lost bin, a missed rubbish collection or any other enquiry dealt with by Actionline

07797 877002 (Text request for services)


023 8022 3616

Contact information