Nuisance trees
We will not carry out work to any trees due to:
- Television reception
- Obstructed light
- Seasonal debris falling from them, such as fruit, conkers, pollen
- Obstructed views
- Overhang into gardens or parking areas
- Their general size
It is important that you read the tree pruning guidance before carrying out any works to manage overhang to your property. Should you need help finding a tree surgeon, we would suggest looking at the Arboricultural Association website.
If you are requesting works because a tree is overhanging a building, you will need to upload a photo of this issue.
Before you fill in this form
You won't be able to save this form to complete later, so please allow yourself up to five minutes to fill in the form.
Other issues
Suspected subsidence caused by trees
If you are a resident of a council property you can report suspected subsidence to a council property caused by trees. We will investigate and determine the cause of any damage.
If you are a private property owner concerned about suspected subsidence caused by trees contact your insurance company for advice.
Trees on railways
Report a tree issue on railway land to Railways Community Relations or telephone 03457 11 41 41.
Ash dieback (Chalara) disease
Ash dieback (Chalara) has been confirmed in a small number of council sites across the city. The trees team will monitor the condition of these trees and will carry out health and safety works when needed. We have informed the Forestry Commission. If you think a tree on your property has the disease please report this to the Forestry Commission. You will need to monitor the condition of the tree and pruning or felling may be required if the tree becomes a threat to public safety. You may wish to contact a tree surgeon to assist with this. Disposal of infected ash leaf litter and ash trees must be carried out in the correct way. For information about Chalara and other diseases visit the Forestry Commission.
Damage to utility lines from trees
It is the responsibility of the utility companies to maintain their infrastructure. If you have an issue with your phone line contact your service provider. To report an emergency with an overhead power line call SSE on 0800 0727 282.
Private land ownership
Make private land ownership enquiries through the Land Registry. There is a fee for land searches.
Works to protected trees
If works are required to make a protected tree safe, please complete the five days notice of works to a protected tree form so that the works can be assessed. The tree owner could face prosecution if they are deemed to have carried out works beyond making a protected tree safe.
Damage to your property
If you believe damage to your property, or injury, has been caused by a council-owned tree as a result of negligence on the part of the council, please contact the council’s Risk and Insurance Team. Find out more about insurance claims against the council.
Reporting a tree in a dangerous condition
If you feel a tree is an immediate hazard to life or property, you can report this tree being in a dangerous condition instead.
Useful information
If you would like an update about an existing tree enquiry, please complete the online form.
Before you fill in this form
You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.
You will need:
The enquiry reference number
To contact the trees team by phone, please call 023 8083 3005 (option 5). Our office hours are:
Office hours:
- Monday: 8.30am to 5pm
- Tuesday: 8.30am to 5pm
- Wednesday: 9am to 5pm
- Thursday: 8.30am to 5pm
- Friday: 8.30am to 4.30pm
- Closed bank holidays
Outside of these times, please call our emergency out of hours team.
More information
