Council tenants rent account online
You can now check your rent account online. Once you have registered, you can see your transactions, check your balance and pay your rent.
Registration is quick and easy. You will need to have your payment reference number handy; this will start with D (14), I (15), F (16), G (17) or H (18).
If you've already registered and wish to pay your rent online now, please login using the link below.
Please note that this is a separate login than that used for the Southampton City Council eStore.
Other ways to pay
Rent can be paid by Direct Debit, Standing Order, PayPoint payment card or online using a debit or credit card. You will need the payment reference number which will start with D (14), I (15), F (16), G (17) or H (18).
- Pay your rent using a debit or credit card (your card must be registered for 3D Secure for the payment to be successful)
- Other ways of paying your rent
Problems paying your rent or need help with your online rent account?
If you are struggling to pay your rent or need help with your online rent account please call the Customer Payment and Debt team on 023 8083 3388 or send us an email at firstname.lastname@example.org
Further help can also be found by:
- Contacting the welfare rights and money advice team
- Taking a look at the online debt toolkit
- Claiming any benefits you may be entitled to
Housing Benefit and Council Tax Reduction
Housing Benefit and Council Tax Reduction may be able to help you pay some or all of your rent and Council Tax costs.
Use the benefit calculator to find out how much benefit you may receive.