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Contact your Local Housing Office

Your local housing office can give you a range of help, advice and information on your council home and the services available to you, such as:

Contact details for local housing offices

All local housing office phone lines are open from 8:30am to 5pm Monday, Tuesday and Thursday, 10am to 5pm Wednesday and 8:30am to 4:30pm on Friday.

The offices are not open to the public and meetings are by appointment only.

Shirley Housing Office
Areas covered: Millbrook, Maybush, Lordshill, Shirley, Coxford, Lordswood
Address: Redcar Street, Shirley, Southampton, SO15 5LL
Telephone: 023 8078 9344
Email: housing.serviceswest@southampton.gov.uk
Thornhill Housing Office
Areas covered: Thornhill, Harefield, Hightown, Bitterne
Address: Hinkler Community Centre, 328 Hinkler Road, Thornhill, Southampton, SO19 6DF
Telephone: 023 8042 0520
Email: housing.serviceseast@southampton.gov.uk
Central Housing Office
Areas covered: Central, Bevois, Swaythling, Northam, Bassett, St Denys
Address: 100F, St Mary's Street, Southampton, SO14 1PE
Telephone: 023 8083 2211
Email: housing.servicescentral@southampton.gov.uk
Woolston Housing Office 
Areas covered: Woolston, Sholing, Merryoak, Townhill Park
Address: Centenary Quay, Victoria Road, Southampton, SO19 9EF
Telephone: 023 8042 0520
Email: housing.serviceseast@southampton.gov.uk 

Rent and arrears

Please contact the Customer Payment and Debt Team on 023 8083 3388 or email cpd.general@southampton.gov.uk for all queries relating to rent and arrears.