Housing management
We manage tenancies and estates to create communities and neighbourhoods which people are proud of, and encourage tenant and leaseholder involvement.
We will
- Provide you with a copy of your tenancy agreement, gas and or electrical certificates, as well as a link to your Tenants’ Handbook and other useful information
- Carry out a settling in visit within six weeks of you starting your tenancy
- Carry our periodic tenancy checks every five years
- Treat antisocial behaviour seriously and deal with it in accordance with our policy and procedures
- Invite you on all neighbourhood walkabouts
- Clean blocks every month, and will carry out cleaning satisfaction surveys in 12 blocks every month
- Work with tenants to sustain their tenancy
- Ensure that your Neighbourhood Warden carries out an inspection on your block every month
