Information for Tenants and Leaseholders
Looking after rough sleepers
Winter is a particularly tough time of year for rough sleepers, so we are working with our city partners to provide extra emergency accommodation during the cold and wet weather. Our Street Homeless Prevention Team are always looking for rough sleepers and encouraging more homeless people to accept a warm, safe bed for the night. If you're worried about a rough sleeper, please email the team or call 023 8083 2343. Rather than giving money direct to those on the streets, you could offer a hot drink, food, or simply stop for a chat. Even better, you could check the Street Support website for details of how you can ensure your help goes to organisations who are working with those most in need of help.
Well done Neville
Tenants in our high-rise residential blocks will know all about our fire safety programme which has included fitting sprinklers and new fire doors in every flat. The huge project has been overseen by Fire Safety Programme Manager Neville Tomblin, and we’re delighted that he has received a national award for a job well done. Neville picked up the award from the Association for Specialist Fire Protection for his commitment to improving tenant safety and benefitting local communities. He also made sure there were opportunities for apprentices to work on the programme, enabling many young people to learn a trade, gain a qualification and launch a career.
There was so much to get in to our Housing Annual Report 2019 we had to delay sending it to the printers. You should be receiving a copy through your letterbox soon and we hope you agree it's worth the wait! Let us know what you think.
Changes to your Tenancy Agreement
We are making some changes to the terms of your Tenancy Agreement.
Troublemaking tenants evicted
We take action on antisocial behaviour.
Addressing the housing crisis
A round-up from the recent tenants' conference.
Easy ways to save money and save the planet
Tips to save money by reducing your utility bills.
Do you need a TV licence?
The way we watch television has changed forever and it can be confusing to know if you still need to buy a TV licence.
Good news for benefit claimants
Upcoming changes for those receiving benefits or state pension payments.
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