Warm welcome in Southampton

As the national cost of living crisis intensifies, Southampton’s libraries and family hubs are extending a warm welcome to residents who are concerned about the cost of heating their homes and need a safe place to go during this challenging time. 

People are welcome to call into any of these locations to receive a warm welcome (you may hear them referred to as warm places or warm banks). At council and community libraries, there is a programme of free activities (with free refreshments), plus access to books, newspapers and magazines, computer facilities and wi-fi.

The family hubs provide family support, information for parents on childcare, volunteering, training and job opportunities, and 'learning through play' opportunities. Please visit our map of Sure Start centres for more information.

Erskine Court and Potters Court, two modern, council-run housing with care schemes in Lordshill and Maybush respectively, are also opening their doors to allow the wider community to enjoy activities and a hot lunch in the on-site restaurants (charge payable for meal and some activities).

The map below shows council-run provisions. Other community-run warm spaces are available and can be found on the Warm Welcome website.

You can also find a list of local warm spaces by visiting the SO:Linked website.

  • Central Library

View Central Libary opening times

  • Bitterne Library

View Bitterne Library opening times

  • Lordshill Library

View Lordshill Library opening times

  • Portswood Library

View Portswood Library opening times

  • Shirley Library

View Shirley Library opening times

  • Woolston Library

View Woolston Library opening times

  • Erskine Court

Erskine Court, Sutherland Road SO16 8FZ.

Housing with care scheme. Open to all on Fridays, 11am-3pm, from 18 November 2022.

Café on site providing affordable food and drink options. Please see our housing with care webpage for more information.

  • Potters Court

Potters Court, Wimpson Lane SO16 4JA.

Housing with care scheme. Open to all on Tuesdays, 11am-3pm, from 15 November 2022.

Café on site providing affordable food and drink options. Please see our housing with care webpage for more information.