Apply for, renew or cancel a parking permit



There are changes to this service due to COVID-19. Check the latest updates.

A permit is required to park in residents' permit zones during restricted hours.

To apply for a parking permit online

To apply for a permit online, you will need

  • A MySouthampton account - We will ask you to sign up or log in when applying
  • To upload proof of your address and vehicle ownership - A smartphone photograph will do
  • Your student reference number (if applicable)
  • To make the payment with a credit or debit card. Your card must be registered for 3D Secure for the payment to be successful
  • A printer (you can carry on without a printer but you will need one to print temporary permits, where applicable)

We aim to process your permit application within two working days of your request. Once we have processed your application, you should receive your permit in the post within seven working days.

Please note: If we ask you for more information, and you do not respond within three months, your application will be closed and you will not be refunded.

If you are unable to go online

If you are unable to apply online, you can download a paper form instead for the relevant permit zone and return to us, with payment, by post or Gateway.

Please note: Due to coronavirus (COVID-19) we are offering a revised Gateway service of appointments between 10-3pm Monday-Friday. Please call 023 8083 2005 to book an appointment. Paper application forms can also be returned by post or email

You can make an appointment at Gateway by calling 023 8083 2005. If you do not wish to make an appointment, you can visit Gateway and wait in the queue. However, priority is given to customers with an appointment and at busy times you may have to wait up to an hour.

Apply for a non-resident parking permit in person

The following permits must be applied for in person

Replace a parking permit

Replacing a parking permit will cost £14 and can be done by visiting Gateway

Cancel a parking permit

A parking permit can be cancelled either via post or by visiting Gateway.

  • If you chose to cancel via post, you will need to include a written request to cancel along with the old permit
  • If you wish to re-apply for a permit, you will need to wait until the previous permit has been cancelled before applying for a new one

Postal address: Parking Services, Southampton City Council, Civic centre, Southampton, SO14 7LR