Medical and essential visitor permits

A permit is required for medical practitioners and carers to park in residents' permit zones whilst giving medical attention or home care. There are two types of permits available.


1. Essential visitor's permit for residents

For residents in a residents' permit zone for use by their carers whilst providing care in the home. An essential visitor's permit is free and are restricted one per applicant.

What documents do I need to include with my application?

You will include one of the following:

  • Letter from your GP or a duly authorised officer of the Council, verifying the need for regular visits to provide care in your home
  • Copy of your Disabled Persons badge. Do not send the original
  • Suitable official written evidence that you are being attended by a personal assistant under the Self Operated Care Scheme, the Independent Living Fund, or equivalent
  • Evidence that you are being attended by a local authority carer
  • Evidence that you are in receipt of attendance allowance or the disability living allowance care component

You will also need to include one of the following that shows your name and address and be dated within the last three months:

  • Council Tax bill
  • Bank statement
  • Child benefit/pension/DSS book
  • Utility bill (dated within the last three months)

Apply for an essential visitor's permit

Terms of use

  • The permit will be issued to the person requiring care, the permit holder. This will normally be the person who completed the application form.
  • When the carer arrives, the permit should be given to them so that they can display it in their car to obtain exemption from the parking restrictions.
  • The permit must be returned to the holder upon completion of their visit.
  • The permit will allow your Essential Visitor to park in any on-street designated parking places, such as pay and display bays, limited waiting bays and permit holder bays. The vehicle must be parked within 250 metres of the address of the permit holder.
  • The permit is not valid on a single yellow line, double yellow lines or in a disabled person’s bay.

2. Medical permit

For registered medical practitioners while visiting patients in a residents' permit zone at their home. The medical permit is £30 and is valid for 12 months.

Who can apply for a medical permit?

Medical professionals who provide a service to patients in their home such as:

  • Midwives
  • Twilight nurses
  • Mobile dentists
  • Physiotherapists

How do I apply for or renew a permit?

You will need to complete this application form along with:

  • Signature by you and your line manager. It must then be forwarded to your nominated authorising officer
  • Proof of vehicle ownership

If you are not the owner/keeper of the vehicle you will need to provide a letter of authorisation from the owner/keeper, giving you permission to use the vehicle along with a copy of the V5C of the vehicle.

If you are using a company or lease vehicle you will need to provide a letter of authorisation from your employer on company headed paper confirming that you are the main driver. This letter must also give details of the vehicle make, model, colour and registration mark. You are not required to provide a copy of the V5C of the vehicle.

Apply for a medical permit

What happens next?

If your application is accepted, your medical permit will be sent to by post to your employer’s address provided in section five of this form.

Terms of use

  • The registration number is printed on the permit and it is therefore only valid for use when displayed on this vehicle
  • This permit is only intended for use whilst you are visiting clients at their homes. It should not be used to park at your place of work, for example surgery or hospital

If you are unable to go online

If you are unable to apply online, you can download a paper form instead for the relevant permit zone and return to us, with payment, by post or Gateway.

You can make an appointment at Gateway by calling 023 8083 2005. If you do not wish to make an appointment, you can visit Gateway and wait in the queue. However, priority is given to customers with an appointment and at busy times you may have to wait up to an hour.


Misuse of a parking permit is fraud. We will investigate all reports of the misuse of permits.

Warning

Section 115 of the Road Traffic Regulations Act, 1984

Provides penalties for any person who makes a false statement to obtain a parking permit or with intent to deceive, forges, or alters, or uses, or lends to, or allows to be used, or has in their possession any document so closely resembling any such permit as to be calculated to deceive.