You can apply to the council for permission to have a dropped kerb (vehicle crossover) installed on the road adjacent to your property. It is illegal to drive over the pavement unless there is a vehicle crossover.

Once you have submitted your dropped crossing application, an officer will carry out an assessment and a decision will be made to approve or decline the dropped crossing within approximately four weeks.


  • A non-refundable application charge of £89.68 will need to be paid to Balfour Beatty at the time of application
  • Payment can be made to Balfour Beatty by BACS HSBC – Account Number 81342460 Sort Code 40-02-50 quoting Request summary reference number or cheque payable to Balfour Beatty Living Places quoting Request summary reference number on the back of the cheque, and sent to Highways Service Partnership, City Depot and Recycling Park, First Avenue, Millbrook, Southampton, SO15 0LJ
  • Location (Traffic Management costs if required)
  • The area that needs to be excavated
  • Water stop cocks and other manhole covers in the footway that require adjusting
  • Who you use to complete the work. You can use us or an NRSWA accredited contractor of your choice

You must read the dropped kerb application guidance before you apply.

The application form below is for both a new application or to request to extend an existing dropped kerb

Apply for a dropped kerb


Should you choose to commission your own NRSWA accredited contractor, please note:

Only contractors who are accredited under the New Roads and Street Works Act 1991, and who hold £10 million public liability insurance, may apply for a licence.

Contractors must seek permission to excavate in the public highway by completing a Road Opening Licence. Contact 023 8079 8077 or for an application form.

Planning permission

Planning permission is only required if the dropped kerb is to be installed in a road on the classified road list.

The application pack contains the process for applying for a dropped kerb. This includes a site inspection for suitability and a quotation for the installation of the dropped kerb.

Trees on the pavement or verge will generally not be removed to accommodate a dropped kerb.

Please note: We have a duty to maintain our highways and protect it from damage. It is an offence to do any works on the highway without our permission.