Apply for an Itchen Bridge payment card

Itchen Bridge Woolston view at night

Residents and non-residents of Southampton City Council can use a SmartCities card to pay the toll charges on the Itchen Toll Bridge using our online system.

A concession is available to residents - this applies to cars and light vans in class 2 vehicles only.

The amount you have to pay to cross the Itchen toll bridge depends on the height of your vehicle measured in meters at the first axle and the time you are crossing. You may be eligible to a concession on the toll.

When you have your Itchen Bridge card, you will need to top up your account. People with a long-term eligible disability can apply for travel concessions on a SmartCities card. Find out more about the Itchen Bridge toll exemption for disabled people.

Apply for a Smartcities payment card

Complete the online form to apply:


Before you fill in this form

You will need to have the following information to hand:

  • Photo of yourself for new applications

Apply for a SmartCities payment card

If you are unable to go online, you can also download the SmartCities application form and apply in person at a Southampton City Council library in Southampton, or in Gateway.

Information on the SmartCities card terms and conditions/privacy

Upgrade an existing SmartCities card for use on the Itchen Bridge

If you already have a SmartCities/Southampton bus pass card, you can upgrade the card to have it set up to pay the Itchen Bridge toll charges.

To upgrade you will need to complete the online form:


Before you fill in this form

You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.

You will need to have the following information to hand:

  • Your 10-digit SmartCities card number (found on the back of your card)

Upgrade an existing SmartCities card

Itchen Bridge account for businesses and larger vehicles

The concessionary toll is available to:

  • Owners and operators of vehicles registered to and operating from the commercial concession zone
  • Hackney carriages licensed to Southampton with a height at first axle of over 1.33m
  • Private hire vehicles licensed to Southampton with a height at first axle of over 1.33m
  • Owners of oversize non-commercial vehicles (e.g. camper vans) residing within the business concession zone

How to apply

Print out or view the SmartCities Itchen Bridge Business account application form.

Businesses can manage an account with multiple cards for their vehicles online.

Holders of SmartCities cards for this concessionary toll will be contacted to renew their cards annually.

The commercial concession zone

The commercial concession zone covers Woolston, Weston and Sholing. This area is:

  • Bounded on the north by Sholing Road, South East Road and Heathfield Road
  • Bounded on the east by the city boundary
  • Bounded on the south and west by the river and shoreline
  • Including all those premises situated on the northwards extension of Hazel Road

The concessionary zone is the area shown within the thick black line on the downloadable commercial concession zone map.

For further information, please email us.