Tell us Once

There are a number of services who need to be informed of a death.

The Tell Us Once service can notify some government departments of a death for you, including the Department of Works and Pensions and some council services. You can register for this service at the time you are registering a death and there is no charge for this service.

Once registered to use Tell Us Once you will receive a unique pass code to allow you to complete the service in the comfort of your own home, either by telephone or online.

To complete Tell Us Once, you will need to have the following information to hand:

  • Deceased's National Insurance Number
  • Deceased's surviving husband, wife or civil partner's National Insurance Number
  • Next of kin's name, address and telephone number
  • Information about any benefits and services the deceased may have had or used
  • Driving licence or driving licence number or passport or blue badge number, if applicable
  • Name and address of the person dealing with the deceased's estate

Other services

Other organisations not covered by the Tell Us Once service will need to be notified independently. This usually involves providing them with a certified death certificate. These can be obtained from the registrar at the time of the registration for a fee of £11 each. Photocopies of certificates are not generally acceptable.

The registrar will be able to notify public fund pension organisations other than state pension on your behalf. The registrar will require the name of the pension organisation and any reference numbers found on any statements.

The registrar will provide you with the details of the Deceased Preference Service to stop any mail, or you can apply directly.

GOV.UK provides information about wills, probate and inheritance