Sign up to our household garden waste collection service to receive fortnightly collections. You'll be pleased to hear that prices for 2020-21 will remain the same as the previous year.
The garden waste collection service is a convenient and cost-effective way of disposing of your green waste and the wheeled bin makes it easy to move from the garden to the point of collection. It is also great for the environment as your garden waste is turned into compost.
The service runs from 1 April 2020 to 31 March 2021. Please see below for our price ranges.
You will receive a £5 discount if you subscribe online by credit or debit card before 1 April 2020.
If you wish to pay by annual Direct Debit you will only receive the £5 discount if you sign up by Monday 24 February 2020. Customers already signed up by Direct Debit who wish to keep the service need take no further action.
(1 April 2020 - 31 March 2021)
||£52.50 (for qualifying properties only)
||£47.50 (small, for customers who already have a 140 litre bin only)
||£70 (large, for customers who already have a 360 litre bin only)
Please note, to sign up you will need a valid email address.
Pay for the 2020/21 garden waste service now
You can subscribe to this service in one of the following ways:
Online by Direct Debit - You can now pay by annual Direct Debit. This is the most convenient way to sign up and qualifies you for a £5 discount. You will need to set this up by 23:59 on Monday 24 February 2020. If you are already signed up to annual Direct Debit and you want to keep this service then you need take no further action
Online by debit/credit card - This option qualifies you for a £5 discount if you sign up before 1 April 2020
Telephone - Call us on 023 8083 3005. Please note: this payment method does not qualify you for the discounted price
Cash Office - The Cash Office in Gateway is open from 10am to 2pm, Monday to Friday, except bank holidays
After signing up, you can check collection days on the bin collection calendar. Garden waste collection days will only show on the calendar after your bin is delivered.
Due to on-going improvements in garden waste collection, existing customers may see a change in their collection day. Please refer to the bin collection calendar to confirm your collection day.
Note to existing customers
Please renew before 1 April 2020 if you wish to continue with the service. If the service is not renewed by 1 May 2020, the bin will be removed from your property.
Customers already signed up will receive a reminder, either by email or in the post.
Customers who are already signed up by Direct Debit will have their payment taken in the first week of April.
If you would like to change the size of your bin from a 140 or 360 litre bin to a 240 litre bin, there is a one-off £10 charge to cover administration and delivery costs.
Cancellations and queries
If you have a query or decide that you no longer wish to subscribe to the service, please contact firstname.lastname@example.org.
On cancellation, your bin will be collected. Please note, this is a non-refundable service.
Garden waste collection - terms and conditions