The council have received reports that council tax customers are being contacted about getting their council band reduced. Please note these calls are not from the council but will be from another organisation.
If you feel you are in the wrong council tax band please go to Council Tax information - wrong band where it fully explains how you can enquiry about the council tax band set.
Council tax is a tax on domestic property that is collected by local authorities. It is a yearly charge normally paid in ten or twelve monthly instalments, starting in April.
Your bill shows your payment dates and amounts. Southampton City Council offers payment dates of the 1, 8, 15 and 23 of the month.
The charge is spread over ten months with no payment due in February and March of the given billing year (this does not apply to any arrears payment arrangements you may have made).
Most homes have to pay Council Tax. There is only one bill per household, regardless of how many people live in the house.
Council Tax applies to houses, bungalows, flats, maisonettes, mobile homes and house boats, both owned and rented.
Some properties are exempt from Council Tax altogether and so no Council Tax is payable.
These include properties where the only people living in them are:
- All aged under 18
- Severely mentally impaired
- Diplomats and certain dependants
- Dependant relatives in self contained parts of the property, such as a granny annexe
Empty properties that:
- Are owned by a charity (exempt for 6 months)
- Have been repossessed
- Must not be occupied as it has been forbidden by law
- Are awaiting occupation by a minister of religion
- Are difficult to let separately because they form a part of another home
- Are a vacant pitch or mooring
Properties left empty by someone who:
- Is in prison (but not for non-payment of fines or Council Tax)
- Is receiving care in a hospital, a home or elsewhere
- Is a student
- Is providing care to another person
- Has died (exempt for up to 6 months after the grant of probate or letters of administration)
- Is a trustee in bankruptcy
The Council Tax you pay
The amount of Council Tax you pay is dependent on 3 main factors.
1. The tax set by the council, fire and rescue service and police force
Council Tax helps pay for council services, such as:
- Fire and police services
- Bin collection
The council produce a spending plan each year which is used to determine how much council tax residents need to pay to ensure city wide services continue.
If you want to find out more about how the Council Tax payment is broken down, a guide to Council Tax and Business Rates is available. Hampshire Fire and Rescue and Hampshire Constabulary information is also available.
2. The valuation band that your home has been placed in
All homes are given a council tax valuation band by the Valuation Office Agency. The band is based on the value of your home on 1 April 1991.
A different amount of Council Tax is charged on each band.
Each local authority keeps a list of all the domestic property in its area, together with its valuation band. This is called the valuation list.
Find out more about council tax bands
3. Whether you are entitled to any help toward your bill
Not everyone will have to pay the full amount of Council Tax. There are three ways in which your Council Tax bill may be reduced.
- The reduction scheme for disabled people
- Council tax reduction and second adult rebate
Find out more about Council Tax discounts and exemptions