Southampton City Council

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Southampton City Council is dedicated to making sure you receive excellent service from all our departments. These web pages will allow you to find out about how to contact the council, what help we can give you to make it easier for you to carry out your business with the council and information about our customer services excellence awards.

Customer services

Latest News in Customer services

Sarah Hill from Bitterne Library, Chief Executive Alistair Neill presenting Barbara McCaffery with the Team of the Year Award for Bitterne Libraries Customer service excellence awards

Congratulations to our latest winners who recently attended a presentation in the Mayor's Parlour.

contact us image Contact the council

This section helps you contact us to apply for council services, ask advice or tell us what you think.

Useful links

Small mycouncil TV logoActionline - getting action from your council - video

1. Find a service

2. On Line Services

3. How to contact us

4. Fix My Street

Use Fix My Street to report dog fouling, flyposting or graffiti, litter and pot-holes

5. Forms Directory

On-line and downloadable forms are available in our Forms Directory

6. Information on council venues

Contact information