Customer services

Southampton City Council is dedicated to making sure you receive excellent service from all our departments. These web pages explain how to contact us and give useful links to make it easier for you to carry out your business with the council.

Telephone contact centre - change to opening times

Find out about

1. Council services opening times

opening times for key services

2. How to contact us

Contacting the council

3. How to make a compliment, comment or complaint

Making a compliment, comment or complaint

4. Council forms directory

View council forms

Straight to

Adult Social Care
Children's Services
Council Tax
Electoral Registration
Housing
Parking
Planning
Libraries
Roads and pavements maintenance
Schools
Waste and bin collections

Use Fix My Street to report graffiti, fly-tipping, pot-holes and pavement faults.

Contact information

enquiries@southampton.gov.uk
023 8083 3000
General Enquiries Civic Centre, SO14 7LY

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Last Updated: 3 Jan 2013