Southampton Housing Self-Serve

Tenants handbook

Your tenants handbook contains all the useful information and details you may need as a tenant of Southampton City Council.

You can download a copy of your tenants handbook to see all this information.

If you need further information or more details please contact your local housing office.

Tenancy agreement

Your tenancy agreement is a legal document that describes the rights and responsibilities of the council, as your landlord, and you as our tenant. It is important that you familiarise yourself with it.

You can download a copy of your tenancy agreement below in the following languages:

If you would like a copy of your tenancy agreement in another language, please contact us at

Ending your tenancy

If you wish to end your council tenancy, please download and complete the Notice of Intention to Vacate Property form, sign it, and return it to your local housing office.

Tell us you're ending your tenancy

Moving out standard - read our guide to moving out of your council property.

Service standards

Our service standards let you know, as an applicant, tenant, leaseholder or Housing customer, the level of service you can expect from our teams.

Please feel free to read through our service standards.