Apply for, renew or cancel a parking permit

A permit is required to park in residents' permit zones during restricted hours.

To apply for a permit online, you will need:

• To upload proof of your address and vehicle ownership - A smartphone photograph will do
• Your student reference number (if applicable)
• To make the payment with a credit or debit card. Your card must be registered for 3D Secure for the payment to be successful
• A printer (only if you need to print temporary permits, where applicable)

Use the boxes below to select which permit to apply for.

It is also possible to Suspend a Pay & Display bay.

We aim to process your permit application within two working days of your application. Once it has been processed, you should receive your permit in the post within seven working days.

If you need it sooner than this, you can still complete an application online. Once you have submitted and paid for your application, you will to need visit Gateway the same day to collect this. Please have your application reference number or receipt to hand when you visit.

If you are not able to collect the same day but do not wish us to post the permit or scratchcards, please call the Parking team to let us know and we will hold onto the permit or scratchcard until you are ready to collect.

Please note: If we ask you for more information, and you do not respond within three months, your application will be closed and you will not be refunded.

If you are unable to go online

If you are unable to apply online, you can download a paper form instead for the relevant permit zone and return to us, with payment, in person at Gateway.

Replace a parking permit

If you have lost or damaged your parking permit, there is no need to re-apply. Please visit Gateway to pay the administration charge of £14 by credit or debit card so we can re-issue the permit.

Cancel a parking permit

Please return the old permit to us either by post or in person at Gateway. No refunds will be made once a permit is issued. The permit charge is to cover the administration costs of issuing the permit.

If you wish to re-apply for a permit, you will need to wait until the previous permit has been cancelled before applying for a new one.

Return address: Gateway, Civic Centre, Civic Centre Road, Southampton, SO14 7LY