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You are here:home > Tools > Accessibility statement

Accessibility statement

It is our aim, as far as possible, to make our website as accessible as possible to the widest range of people.

All web content produced by Southampton City Council will therefore conform to W3C/WAI's Web Content Accessibility Guidelines 1.0, Conformance Level AA wherever this is possible. New, updated, and existing Web content provided for our site by third-parties will conform to Conformance Level A.

Access Keys

This web site uses the UK Government access key system. If you use this facility and wish to suggest additional access keys please contact the Web team at

Making The Most Of Our Site Accessibility Features

1. Using Assistive Technology

Assistive technologies are products that can be used by people with disabilities to help them accomplish tasks that they cannot, or could not, easily accomplish otherwise. Assistive technologies are also referred to as adaptive software.

Some assistive technologies rely on the output of other user agents, such as graphical desktop browsers, text browsers, voice browsers, multimedia players and plug-ins. Assistive technology comes in many different forms, and some of these include

  • Alternative keyboards or switches

  • Braille and refreshable Braille

  • Screen magnifiers

  • Sound notification

  • Screen readers

  • Speech recognition

  • Scanning software

  • Speech synthesis (speech output)

  • Tabbing through structural elements

  • Text browsers

  • Voice browsers

As part of our accessibility statement, we will test our pages against as many types of assistive technologies as we can to make the pages more accessible to you. If you do find that you are unable to access any information using any assistive technology, then please contact us. If we cannot make the information accessible to you using your assistive technology, then we will try to find an alternative way for you to access or be provided with the information.

2. Images

All content images used in this site include descriptive ALT attributes.

3. Visual design

  • This site uses cascading style sheets (CSS 21) for visual layout.

  • This site uses only relative font sizes, compatible with the user-specified "text size" option in visual browsers, so that you can change the size of the font if you wish to.

  • If your browser or browsing device does not support style sheets at all, the content of each page is still readable.

  • We do not use frames anywhere on the site.

  • In general, we have tried to avoid the use of other proprietary publishing formats (eg: Shockwave Flash), browser-specific markup, and other technologies which can create accessibility barriers when carelessly used . We have focused on the use of "open" publishing standards, as defined by the World Wide Web Consortium. Some occasional exceptions to this are made, in places where the content is inevitably inaccessible to blind users eg: our WebCam of the Above Bar precinct.

  • Some large and complex documents use PDF (Adobe Acrobat) file format. We try to publish a text-only version alongside every PDF file that we use. Adobe Acrobat documents can be converted back to plain text "on the fly", using Adobe's Web-based conversion service. Council publications can also be obtained on audio cassette or printed format available from Southampton Gateway

4. Standards compliance

  • This site validates as XHTML 1.0 Strict.

  • The stylesheets on this site are CSS 2.

Contact information