Abandoned vehicles
Abandoned vehicles and how to report them to the council.
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Abandoned vehicles
Adoption
Information on adoption and fostering opportunities.
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Adoption
Affordable housing
We want to make sure that housing in the city meets the needs of all residents. We work in partnership with housing associations and private developers to make sure affordable housing is provided.
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Affordable housing
Air quality
Information on air quality within the city.
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Air Quality
Alcohol advice
Southampton Drug and Alcohol Recovery Service offers help to recover for those challenged by the use of drugs or alcohol.
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Alcohol Advice
Allotments
Finding, applying for and returning an allotment, including the Potting Shed newsletter.
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Allotments
Animal welfare service
Southampton has two Animal Welfare Officers who provide a number of animal related services.
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Animal welfare service
Antisocial behaviour
Report and get help with antisocial behaviour issues.
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Antisocial behaviour
Apply for an HMO licence
Landlords have a statutory duty to apply for a licence for a property that has multiple occupancy.
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HMO licence
Archives
Southampton archives services hold a rich variety of material relating to the city and its people dating back to 1199.
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Archives
Art gallery
Southampton City Art Gallery offers high quality exhibitions ranging from painting, sculpture and drawing, to photography and film.
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Southampton City Art Gallery
Authority to discuss and appointees
Find out about appointing a third party to either manage your benefit claim or be able to discuss it with us.
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Authority to Discuss and Appointees
Basic bank account
Advice about opening a basic bank account, available to everyone - including those with previous or existing debt problems.
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Basic bank account
Benefit cap
Explanation of the benefit cap and how it may affect you.
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Benefit Cap
Benefit rates
See the benefit rates card to help you work out if you can get help with means tested benefit.
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Benefit rates card
Benefits advice
We can guide you through the maze of benefits that are available and ensure that your claim has the best possible chance of success.
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Benefits advice
Blue Badge parking
Apply for a Blue Badge as an individual passenger or driver. The council administers the scheme on behalf of the Department for Transport.
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Blue Badge parking
Books on prescription
The books on prescription service helps people cope with their health problems by providing access to self-help books and related information.
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Books on Prescription
Building control
Building control is delivered through a partnership between Southampton and Eastleigh councils.
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Building Control Services
Bulky waste collection
The bulky waste collection service is for getting rid of large household items which can't be disposed of through domestic waste collections.
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Bulky Waste Collection
Bus pass
SmartCities card information about bus passes.
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SmartCities card
Business advice
We help businesses comply with legislation and to trade fairly.
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Business advice
Business waste
We provide a flexible, environmentally friendly, competitively priced, easy to use all inclusive commercial waste collection service.
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Commercial Waste
Care Act
The Care Act means that carers now have a legal right to receive care and support where they have eligible needs.
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The Care Act 2014
Care assessment
Our self-assessment tools will advise you whether a full assessment is likely to be required. The recommendations can then be referred on to us.
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Adult social care
Care homes
Residential care homes are available to anyone aged 65 or over and living within the city boundaries
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Care Homes
Careline
The Careline service offers you help, security and peace of mind in your own home at the touch of a button, 24 hours a day.
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Careline - community alarm
Carers
A carer is someone who, without payment, provides help and support to a partner, child, relative, friend or neighbour, who could not manage without their support.
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Carers
CCTV
CCTV is making Southampton a safer place to live, work and visit.
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CCTV
Children's Centres
Did you know that Sure Start Children's Centres across the city are there for all families with children under 5?
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Sure Start Children's Centres
Children's services
Information on fostering, adoption, special educational needs and disabilities and Southampton Family Information Service.
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Children's Services
Citywide Local Plan
A long-term strategy to manage development, protect the environment and promote sustainable communities
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New Citywide Local Plan
Clinical waste
Clinical Waste collection is arranged through your doctor’s surgery or healthcare centre and begins after they have made a referral to us.
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Clinical waste
Commercial waste
An affordable, local and reliable service for collecting commercial waste.
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Commercial Waste
Community Asset Transfer
The aim of CAT is to enable buildings or land to be transferred to a voluntary, community or faith organisation for community use.
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Community Asset Transfer
Community centres
You can book a community centre or the rooms in a community centre to hold a meeting, party or event.
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Community Centres
Community Infrastructure Levy (CIL)
The Community Infrastructure Levy (CIL) is a tool for local authorities to help deliver infrastructure to support development.
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Community Infrastructure Levy
Consultations
The latest surveys and consultations
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Consultations
Contact Us
You can search for services online or E-mail addresses to get in touch are shown on our service pages.
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Contact Us
Council Tax Bands
Find out the Council Tax charge for each Council Tax bands.
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Council Tax Bands
Council Tax Reduction
Find out more about getting help with your Council Tax costs.
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Council Tax Reduction
Councillors
Southampton is a unitary council. This means that the council is responsible for all local services within the city. Example services include education, highways and social services.
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Councillors
Crematorium Diary
A diary showing appointments for both the East and West Chapel at the crematorium.
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Crematorium Diary
Cycling
Southampton is a bike friendly city with plenty on offer for cyclists.
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Cycling
Cycling strategy
Cycling Southampton Strategy 2017-2027 sets out our future plan for investing in cycling.
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Our cycling strategy
Debt
The help with debt section has advice on budgeting,dealing creditors and maximising your income.
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Help with debt
Deprivation of Liberty Safeguards (DOLS)
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DOLS
Disabled Bays
You can apply to have a disabled bay marked on the street outside or near to your home.
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Residential Disabled Bays
Discretionary Housing Payments
Apply for additional help if your Housing Benefit and Council Tax Reduction do not cover your costs.
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Discretionary Housing Payments
Dogs
Lost, found and Dog Control
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Dogs
Drainage issues
Report drainage issues on roads, pavements or other land
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Blocked drains
Empty homes
Helping landlords and homeowners to bring empty properties back in to use.
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Empty homes
Equalities
Our approach to Equalities.
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Equalities
Events
We have a dedicated Events Team who are responsible for the organisation of large-scale city events.
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Events
Find a Care Home
Residential care homes are available to anyone aged 65 or over and living within the city boundaries.
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Find a Care Home
Food Safety
The Environmental Health service can investigate complaints about food sold in Southampton or about food businesses operating in the city.
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Food Safety
Free school meals
Eligibility and how to apply for free school meals
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Free school meals
Freedom of Information
Under the Freedom of Information Act 2000 (the FOIA) and the Environmental Information Regulations 2004 (the EIR) you have a right to request any recorded information held by Southampton City Council.
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Freedom of Information
Garden Waste
Garden Waste Bins and collections
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Garden Waste
Gritting
Gritting of roads and pavements
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Gritting
Hate crime and harassment
Hate crime is when a person, or group of people, bullies or hurts someone because they don't like who they are.
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Hate crime and harassment
Have Your Say
Have your say on various issues
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Have Your Say
Homeseekers Lettings Service
If you have a property that you would like some help in finding a tenant for, the council’s Homeseekers Lettings Service could help you find one.
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Homeseekers Lettings Service
Houses in Multiple Occupancy (HMOs)
Landlords have a statutory duty to apply for a licence for a property that has multiple occupancy.
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Houses in Multiple Occupancy
Housing Benefit and Council Tax Reduction Calculator
Calculate how much Housing Benefit and/ or Council Tax Reduction you may be able to get.
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HB/ CTRS Calculator
IT clubs
IT clubs provide drop in sessions to help people with basic and improving IT skills
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IT clubs
Jobs
Job vacancies at Southampton City Council
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Jobs
Junior Neighbourhood Wardens
The scheme is designed to encourage children aged 7-12 to engage in community activities, projects and events across Southampton. We will support them to develop a sense of pride and respect in their local neighbourhood and promote a positive image of children in the community.
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Junior Neighbourhood Wardens
Keep your City Clean
The City Council cannot achieve a clean city alone, your support is needed to keep your city clean.
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Keep your City Clean
Kennels
Warren Avenue Kennels has now closed. Southampton now has two Animal Welfare Officers who provide a number of services including micro chipping and dealing with lost and found dogs.
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Animal Welfare Officers
Licensing
Many activities require licences, some of which are administered by Southampton City Council.
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Licensing
Local Housing Allowance
Find out the Local Housing Allowance figures for this area.
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Local Housing Allowance
Local housing office
Your local housing service can give you a range of help, advice and information on your council home and the services available to you.
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Local housing office
Mental Health
Together with the NHS we provide mental health services for people up to the age of 65.
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Mental Health
Micro chipping your dog
Micro chipping your dog, which is required by law, is currently offered for FREE by Warren Avenue Kennels.
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Micro chipping
Money advice
Facing up to your debts and understanding how best to deal with them it is the first step on the road to financial recovery.
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Welfare Rights and Money Advice Unit
Money and debt advice
Get advice on how to manage your money and deal with debt.
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Money and debt advice
Mortgage debt advice
Advice on what to do if you have mortgage arrears
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Mortgage debt advice
Neighbourhood Wardens
Neighbourhood Wardens are in all areas of the city helping you to create a cleaner and safer environment. They are there to help you make your neighbourhood a nice place to live.
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Neighbourhood Wardens
Noise and neighbourhood nuisance
If you feel that you are being unreasonably affected by noise or other nuisances from a neighbour get in touch with us. We are here to offer you help and advice with nuisances.
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Noise and neighbourhood nuisance
Parking
Find council owned and managed parking.
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Find parking
Parking permits
Apply for a parking permit. Parking permits are required to park during restricted hours in residents parking zones. Find your zone number and when restrictions apply
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Parking permits
Parking reports
The Traffic Management Act (TMA) 2004 places a requirement on local authorities to produce an annual report about their enforcement activities.
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Annual parking reports
Parks
Southampton has a wealth of parks and green open spaces from the award winning Grade II listed central parks located in the city centre to the wilder open spaces of Southampton Common and the Greenways.
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Parks
PayPoint payment card
You can use your PayPoint card to pay at any Post Office or shop displaying the PayPoint sign.
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PayPoint payment card
Pest Control
We offer services to deal with rodents, insects and bird pests for both residential and commercial customers.
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Pest Control Services
Prepaid cards
Information for clients who use the council's prepaid cards, supplied by our partner, allpay.
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Prepaid cards
Pre-Schools
Nursery Education Funding is available for nursery and pre-school places usually from the term after your child turns three, although some funding is available for places for two year olds who meet the criteria.
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Pre-Schools
Public Rights of Way
We are responsible for maintaining and improving the public rights of way network to make it accessible and enjoyable for both residents and visitors.
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Public Rights of Way
Public transport
Southampton has an excellent range of public transport options.
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Public transport
Reading groups
Including a list of books for 2016
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Reading groups
Refuse
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Bins
Renting
We have constructed a comprehensive guide on helping you to find a home or rent a room out.
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Renting
Resident & visitor permits
A permit is required to park in residents permit zones during restricted hours. Please read these pages carefully so that you do not get a parking ticket.
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Resident & visitor permits
Right to Buy
The right to buy is a government scheme that allows council tenants to buy their council rented home at a lower price than the full market value.
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Right to Buy
Rubbish
We supply different bins/boxes and sacks for different types of rubbish, recycling and garden waste.
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Rubbish and bins
Safeguarding - Children
What to do if you are worried about a child.
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Protecting children
School term dates
School term and holiday dates for all local authority maintained and voluntary controlled schools in Southampton.
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School term dates
SEND
Special Educational Needs and Disabilities (0-25) SEND Local Offer
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SEND
Sheltered Housing
What our supported housing service offers residents.
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Sheltered Housing
Smoking
Smoking is illegal in public placed and workplaces if they are partly or completely enclosed.
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Smoking
Special Decorating Scheme
With the special decorating scheme two rooms can be decorated once every five years free of charge.
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Special Decorating Scheme
Special Educational Needs and Disabilities
All schools in Southampton have the same special educational needs and disabilities duties, and are expected to provide support for children and young people who have additional needs.
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Special Educational Needs and Disabilities
Street lighting faults
Report street lighting faults. Southampton street lighting services are managed by Scottish and Southern Electric
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Southampton Street Lighting Service
Street Parking
Find where council owned and managed parking places are, when you have to pay and how much.
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Street Parking
Student parking
Parking for students living in residents' permit zones
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Student parking
Support for Childcare Providers
The Southampton Family Information Service gives advice and support to parents, and help for childcare providers.
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Support for Childcare Providers
Swimming pools
Southampton leisure is managed by Active Nations.
You can use a SmartCities card for library membership and leisure venues subscriptions.
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Active Nation Swimming
Tenant Participation Unit
We are responsible for encouraging tenants to get involved in housing matters. We provide advice and help to tenants wishing to set up tenants' groups. We also give information on other ways tenants can have a say in housing services.
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Tenant Participation Unit
Tenants' link magazine
The tenants' link magazine aims to update tenants about what is happening within the council that affects them. There is also news and features on achievements by tenants for tenants.
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Tenants' link magazine
Trading Standards
Our aim is to help business to trade fairly and comply with legislation and to help consumers to protect themselves when shopping or buying services.
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Trading Standards
Travel
Southampton has an excellent range of public transport options.
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Travel and transport
Trees
Thousands of native trees have already been planted as part of the council's commitment to ensure that the city remains a green and pleasant place to live.
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Trees
Trees for life
Trees for life planting scheme
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Trees for life
Universal Credit
Information about Universal Credit.
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Universal Credit
Warren Avenue Kennels
Warren Avenue Kennels has now closed. Southampton now has two Animal Welfare Officers who provide a number of services including micro chipping and dealing with lost and found dogs.
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Animal Welfare Officers
Welfare Rights and Money Advice
Are you having problems making ends meet or paying your bills? Don’t stick your head in the sand and hope those unopened bills will miraculously go away. Facing up to your debt and understanding how best to deal with them it is the first step on the road to financial recovery. We can help you.
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Welfare Rights and Money Advice
Work Clubs
Work Clubs are based in the local community to support people to find work.
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Work clubs
