A to Z of Council Services

60+ floating support service

More about... 60+ floating support service

Abandoned vehicles

Abandoned vehicles and how to report them to the council.

More about... Abandoned vehicles

Access protection marking (H Bar)

More about... Access protection marking

Adoption

Information on adoption and fostering opportunities.

More about... Adoption

Adult education

More about... Adult education

Affordable housing

We want to make sure that housing in the city meets the needs of all residents. We work in partnership with housing associations and private developers to make sure affordable housing is provided.

More about... Affordable housing

Affordable private housing

Information about private housing.

More about... Affordable private housing

Agent or landlord harassment

Information on what to do if you are being harassed by your landlord or landlord's agent.

More about... Agent or landlord harassment

Air quality

Information on air quality within the city.

More about... Air Quality

Alcohol advice

Southampton Drug and Alcohol Recovery Service offers help to recover for those challenged by the use of drugs or alcohol.

More about... Alcohol Advice

Allotments

Finding, applying for and returning an allotment, including the Potting Shed newsletter.

More about... Allotments

Animal welfare service

Southampton has two Animal Welfare Officers who provide a number of animal related services.

More about... Animal welfare service

Antisocial behaviour

Report and get help with antisocial behaviour issues.

More about... Antisocial behaviour

Apply for an HMO licence

Landlords have a statutory duty to apply for a licence for a property that has multiple occupancy.

More about... HMO licence

Apply for housing

Information about joining the housing register.

More about... Apply for housing

Apply for planning permission

More about... Apply for planning permission

Apprenticeships

An apprenticeship is an exciting way to start your career and combines work-based experience with training.

More about... Apprenticeships

Archives

Southampton archives services hold a rich variety of material relating to the city and its people dating back to 1199.

More about... Archives

Art gallery

Southampton City Art Gallery offers high quality exhibitions ranging from painting, sculpture and drawing, to photography and film.

More about... Southampton City Art Gallery

Authority to discuss and appointees

Find out about appointing a third party to either manage your benefit claim or be able to discuss it with us.

More about... Authority to Discuss and Appointees

Basic bank account

Advice about opening a basic bank account, available to everyone - including those with previous or existing debt problems.

More about... Basic bank account

Benefit cap

Explanation of the benefit cap and how it may affect you.

More about... Benefit Cap

Benefit fraud

More about... Report suspected benefit fraud

Benefit rates

See the benefit rates card to help you work out if you can get help with means tested benefit.

More about... Benefit rates card

Benefits advice

We can guide you through the maze of benefits that are available and ensure that your claim has the best possible chance of success.

More about... Benefits advice

Bins

More about... Bins

Bitterne Library

More about... Bitterne Library

Blue Badge parking

Apply for a Blue Badge as an individual passenger or driver. The council administers the scheme on behalf of the Department for Transport.

More about... Blue Badge parking

Bonfires

Report neighbourhood nuisances such as noise, smoke, odour, light and dust.

More about... Report neighbourhood nuisances

Book of Remembrance

Online Southampton book of remembrance.

More about... online book of remembrance

Books on prescription

The books on prescription service helps people cope with their health problems by providing access to self-help books and related information.

More about... Books on Prescription

Building control

Building control is delivered through a partnership between Southampton and Eastleigh councils.

More about... Building Control Services

Bulky waste collection

The bulky waste collection service is for getting rid of large household items which can't be disposed of through domestic waste collections.

More about... Bulky Waste Collection

Burgess Road Library

More about... Burgess Road Library

Bus lane enforcement

Information about the bus lane enforcement.

More about... Bus lane enforcement

Bus pass

SmartCities card information about bus passes.

More about... SmartCities card

Business advice

We help businesses comply with legislation and to trade fairly.

More about... Business advice

Business rates

More about... Ways to pay your business rates

Business rates - FOI requests

More about... Business rates - FOI requests

Business waste

We provide a flexible, environmentally friendly, competitively priced, easy to use all inclusive commercial waste collection service.

More about... Commercial waste

Byelaws

More about... Byelaws

Car parks

More about... Car Parks

Also see

Care Act

The Care Act means that carers now have a legal right to receive care and support where they have eligible needs.

More about... The Care Act 2014

Care assessment

Our self-assessment tools will advise you whether a full assessment is likely to be required. The recommendations can then be referred on to us.

More about... Adult social care

Care homes

Residential care homes are available to anyone aged 65 or over and living within the city boundaries

More about... Care Homes

Care support for adults

More about... Local care support for adults

Careline

The Careline service offers you help, security and peace of mind in your own home at the touch of a button, 24 hours a day.

More about... Careline - community alarm

Carers

A carer is someone who, without payment, provides help and support to a partner, child, relative, friend or neighbour, who could not manage without their support.

More about... Carers

Online services

Caring Communities grant

A one-off grant scheme offering one year grants to kick-start activities across the city that help people care for themselves and each other.

More about... Caring Communities grant

Casino

Royal Pier, Leisure World and Watermark WestQuay - applications and decisions.

More about... large casino

CCTV

CCTV is making Southampton a safer place to live, work and visit.

More about... CCTV

Cemeteries

Southampton City Council manages five cemeteries, all of which are open every day of the year.

More about... Cemeteries

Central Library

Central Library is based in the Civic Centre, Southampton.

More about... Southampton Central Library

Change of address

More about... Register a change of address

Changes to your bin collections

More about... Changes to your bin collections

Childcare

More about... Childcare

Children's Centres

Did you know that Sure Start Children's Centres across the city are there for all families with children under 5?

More about... Sure Start Children's Centres

Children's services

Information on fostering, adoption, special educational needs and disabilities and Southampton Family Information Service.

More about... Children's Services

City Depot and Recycling Park

The address for the Southampton recycling centre is City Depot and Recycling Park, First Avenue, Southampton SO15 0LJ

More about... Southampton Household Waste Recycling Centre

Citywide Local Plan

A long-term strategy to manage development, protect the environment and promote sustainable communities

More about... New Citywide Local Plan

Civic Centre address

Southampton City Council, Civic Centre, Southampton, SO14 7LY.

More about... Contacting the council

Clean city

The city council cannot achieve a clean city alone. Your support is needed to keep your city clean.

More about... Keep your City Clean

Clinical waste

Clinical Waste collection is arranged through your doctor’s surgery or healthcare centre and begins after they have made a referral to us.

More about... Clinical waste

Cobbett Library

More about... Cobbett Hub and Library

Comment on a planning application

More about... Comment on a planning application

Commercial waste

An affordable, local and reliable service for collecting commercial waste.

More about... Commercial Waste

Community Asset Transfer

The aim of CAT is to enable buildings or land to be transferred to a voluntary, community or faith organisation for community use.

More about... Community Asset Transfer

Community centres

You can book a community centre or the rooms in a community centre to hold a meeting, party or event.

More about... Community Centres

Community centres

More about... Community centres

Community Infrastructure Levy (CIL)

The Community Infrastructure Levy (CIL) is a tool for local authorities to help deliver infrastructure to support development.

More about... Community Infrastructure Levy

Community safety

Report anti-social behaviour.

More about... Community Safety

Concessionary Library Card

Information about the Concessionary Library Card available to people receiving certain state benefits,those with a learning disability or if you have a Sensory Services card.

More about... Concessionary Library Card

Conservation areas

More about... Conservation areas

Consultations

In this section you can have your say on various issues.

More about... Consultations

Contact us

If you want to access our services. our website can save you time and allow you to access our services 24/7.

More about... Contacting us

Contents insurance - council tenants

Information about contents insurance if you are a council tenant.

More about... Contents insurance - council tenants

Council housing

More about... Apply to join the Housing Register

Also see

Council housing - repair

Request a repair to your council home.

More about... Council housing - repair

Also see

Council meetings

More about... Council meetings

Council Tax - annexes discount/ exemption

More about... Council Tax - annexes discount/ exemption

Council Tax - apprenticeship discount

More about... Council Tax - apprenticeship discount

Council Tax - cancelling a discount or exemption

More about... Council Tax - cancelling a discount or exemption

Council Tax - care worker discount

More about... Council Tax - care worker discount

Council Tax - care worker discount

More about... Council Tax - care worker discount

Council Tax - deceased discount/ exemption

More about... Council Tax - deceased discount/ exemption

Council Tax - empty properties

More about... Council Tax - empty properties

Council Tax - FAQs

Frequently asked questions about Council Tax.

More about... Council Tax - FAQs

Council Tax - How much we spend 2017-18

More about... Council Tax - How much we spend 2017-18

Council Tax - major repair work and structural observations

More about... Council Tax - major repair work and structural observations

Council Tax - members of certain religious communities

More about... Council Tax - members of certain religious communities

Council Tax - moved into a care home or hospital

More about... Council Tax - moved into a care home or hospital

Council Tax - prisoner discount/ exemption

More about... Council Tax - prisoner discount/ exemption

Council Tax - reduction for disabled people

More about... Council Tax - reduction for disabled people

Council Tax - severely mentally impaired discount/ exemption

More about... Council Tax - severely mentally impaired discount/ exemption

Council Tax - student discount/ exemption

More about... Council Tax - student discount/ exemption

Council Tax - tell us you're moving

More about... Council Tax - tell us you're moving

Council Tax - visiting forces, international organisations or diplomats

More about... Council Tax - visiting forces, international organisations or diplomats

Council Tax and Business Rates 2017/18

More about... Council Tax and Business Rates 2017/18

Council Tax bands

Find out the Council Tax charge for each band.

More about... Council tax bands

Council Tax discounts and exemptions

More about... Council Tax discounts and exemptions

Council tax e-billing

More about... Council tax e-billing

Council Tax Reduction

Find out more about getting help with your Council Tax costs.

More about... Council Tax Reduction

Also see

Council Tax Reduction calculator

More about... CTRS calculator

Council tenancy agreement

Information about you tenancy agreement document and what to do if you are moving out.

More about... Council tenancy agreement

Council tenant - reporting anti social behaviour

How to report anti social behaviour if you are a council tenant.

More about... Council tenant - reporting anti social behaviour

Council tenant responsibilities

Guidance about what your responsibilities are as a council tenant.

More about... Council tenant responsibilities

Councillors

Southampton is a unitary council. This means that the council is responsible for all local services within the city. Example services include education, highways and social services.

More about... Councillors

Council's Management Team

The Council's Management Team comprises the Chief Executive and Directors. They work alongside the councillors.

More about... Management team

Cremation

Southampton Crematorium is set in natural woodland hosting beautiful and peaceful surroundings with a serene Garden of Rest.

More about... Southampton Crematorium

Crematorium Diary

A diary showing appointments for both the East and West Chapel at the crematorium.

More about... Crematorium Diary

Crematorium memorials

We have a number of memorials available to order that would create a fitting tribute for your departed loved one

More about... Crematorium memorials

Cycling

Southampton is a bike-friendly city with plenty on offer for cyclists.

More about... Cycling

Cycling strategy

Cycling Southampton Strategy 2017-2027 sets out our future plan for investing in cycling.

More about... Our cycling strategy

Data protection

The Data Protection Act 1998 (DPA) controls how personal information relating to living people is dealt with.

More about... Data protection

Also see

Debt

Advice on budgeting, dealing with creditors and maximising your income.

More about... Help with debt

Deferred payments

The Care Act 2014 introduced a universal deferred payments scheme so that no one should be forced to sell their home in their lifetime to pay for their social care.

More about... Deferred payments

Deprivation of Liberty Safeguards (DOLS)

These safeguards concern people in hospitals and care homes who may need to be deprived of their liberty to protect them from serious harm.

More about... DOLS

Digital magazines and newspapers

You can view copies of various magazines and newspapers online.

More about... Digital magazines and newspapers

Direct payments

Direct payments are available to you if you are eligible for help from social care. They allow you to receive money to buy services or equipment.

More about... Direct Payments

Disabled bays

You can apply to have a disabled bay marked on the street outside or near to your home.

More about... Residential Disabled Bays

Disabled facilities grant

A grant to help people with the cost of adapting their homes to enable them to continue living there.

More about... Disabled facilities grant

Disabled parking & Blue Badge scheme

Apply for a Blue Badge for disabled parking.

More about... Blue Badge parking

Discretionary Housing Payments

Apply for additional help if your Housing Benefit and Council Tax Reduction do not cover your costs.

More about... Discretionary Housing Payments

Dogs

Advice on lost and found dogs, plus dog control and microchipping.

More about... Dogs

Also see

Door supervisors - licensing

More about... Door supervisors

Drainage issues

Report drainage issues on roads, pavements or other land.

More about... Blocked drains

Dropped kerbs

More about... Dropped kerbs

Drug and alcohol recovery service

More about... Drug and alcohol recovery service

Early Help

The Early Help Team gives support to families in the early years of a child’s life or as family problems begin to develop.

More about... Early help support for families

Educational psychology

Educational psychologists specialise in child development. working with parents, carers, schools and other professionals to promote young people's learning and development.

More about... Educational psychology

Elections and referenda

More about... Elections and referenda

Electoral registration

Register to vote.

More about... Electoral registration

Electrical safety - council tenants

Guidance about electrical safety for council tenants.

More about... Council tenants - electrical safety

Emergency out of office hours

More about... Emergency out of hours

Emergency planning

To enable an efficient response to major incidents in the city, a number of plans are in place.

More about... Emergency planning

Empty homes

Helping landlords and homeowners to bring empty properties back in to use.

More about... Empty homes

Energy efficiency

More about... Energy efficiency

Energy performance certificates

More about... Energy performance certificates

Environmental health

More about... Reporting environmental issues

Equalities

Our approach to equality.

More about... Equalities

Estate walkabouts

Calendar for estate walkabouts.

More about... Estate walkabouts

European passport return service

Southampton Registration Services offers the service for European and Swiss nationals who want to make applications to reside in the UK with non-EEA family members.

More about... European passport return service

Events

We have a dedicated Events Team who are responsible for the organisation of large-scale city events.

More about... Events

Extra care housing

More about... Extra care housing

Filming in Southampton

We are keen to encourage film and television companies to film in the city and will provide help and assistance where possible.

More about... Filming in Southampton

Find a care home

Residential care homes are available to anyone aged 65 or over and living within the city boundaries.

More about... Find a Care Home

Find schools

More about... Finding a school

Finding a home to rent

Information about finding and renting a private home.

More about... Finding a home to rent

Finding a tenant

Homeseekers can help private landlords find a tenant for their property.

More about... Help to find a tenant

Fire safety - council tenants

Fire safety information if you are a council tenant.

More about... Fire safety - council tenants

Flooding

More about... Flooding

Fly-tipping

More about... Fly-tipping

Food poisoning

More about... Food poisoning

Food Safety

The Environmental Health service can investigate complaints about food sold in Southampton or about food businesses operating in the city.

More about... Food Safety

Forest schools

Activities for children.

More about... Activities and events

Fostering

We urgently need more foster carers from Southampton and the surrounding Hampshire areas.

More about... Fostering

Free school meals

Eligibility and how to apply for free school meals.

More about... Free school meals

Freedom of Information

Under the Freedom of Information Act 2000 (the FOIA) and the Environmental Information Regulations 2004 (the EIR) you have a right to request any recorded information held by Southampton City Council.

More about... Freedom of Information

Funerals and bereavement

Whether it's registering a death, arranging a cremation at Southampton Crematorium or a burial in one of our cemeteries our Bereavement team are here to help.

More about... Funerals and bereavement

Gallery

Southampton City Art Gallery is home to an inspiring collection of over 5,300 works from the Renaissance to the present day.

More about... Southampton City Art Gallery

Garage and parking space waiting list application

More about... Garage and parking space waiting list application

Garden waste

Garden waste bins and collections.

More about... Garden waste

Gas safety

More about... Gas safety

Gateway one-stop shop

Gateway one stop shop is near the Civic Centre.

More about... Gateway one-stop shop

Graffiti

More about... Reporting graffiti

Gritting

Gritting of roads and pavements

More about... Gritting

Half term

Information on school term dates and holidays.

More about... School terms

Hate crime and harassment

Hate crime is when a person, or group of people, bullies or hurts someone because they don't like who they are.

More about... Hate crime and harassment

Have your say

Have your say on various issues

More about... Have your say

Help for homeowners

Advice if you have an empty property

More about... Help for homeowners

Help to stay at home

Information on the services we offer that can help you live independently in your own home.

More about... Help to stay at home

HMO licence fees

More about... HMO licence fees

HMO regulations

More about... HMO regulations

HMO safety and standards

More about... HMO safety and standards

Homebid

Homebid is the choice-based lettings partnership between Southampton City Council and partner Housing Associations.

More about... Homebid

Homelessness advice

Information if you are homeless or facing homelessness.

More about... Homelessness advice

Homeseekers Lettings Service

If you have a property that you would like some help in finding a tenant for, the council’s Homeseekers Lettings Service could help you find one.

More about... Homeseekers Lettings Service

Hospital discharge

After a stay in hospital, the Urgent Response Service helps you maintain or regain your ability and confidence to live at home.

More about... Going home from hospital

Houses in Multiple Occupancy (HMOs)

Landlords have a statutory duty to apply for a licence for a property that has multiple occupancy.

More about... Houses in Multiple Occupancy

Housing Act 2004 - Enforcement fees

More about... Housing Act 2004 - Enforcement fees

Housing Benefit

Find information about getting help with your rent costs.

More about... Housing Benefit and Council Tax Reduction

Housing Benefit and Council Tax Reduction Calculator

Calculate how much Housing Benefit and/ or Council Tax Reduction you may be able to get.

More about... HB/ CTRS Calculator

Housing Benefit overpayments

Information about Housing Benefit overpayments

More about... Housing benefit overpayments

Housing support for older people

Information about housing for older people.

More about... Housing support for older people

Housing support for older people - FAQ

Frequently asked questions relating to housing support for older people.

More about... Housing support for older people - FAQ

I think my Council Tax band is wrong

Information about the action to take if you think your Council Tax band is wrong.

More about... I think my Council Tax band is wrong

Immigration sponsorship - property inspection

More about... Immigration sponsorship - property inspection

Insurance claims

More about... Insurance claims against the council

IT clubs

IT clubs provide drop in sessions to help people with basic and improving IT skills.

More about... IT clubs

Itchen Bridge

More about... Itchen Bridge

Jobs

Job vacancies at Southampton City Council.

More about... Jobs

Junior Neighbourhood Wardens

The scheme is designed to encourage children aged 7-12 to engage in community activities, projects and events across Southampton. We will support them to develop a sense of pride and respect in their local neighbourhood and promote a positive image of children in the community.

More about... Junior Neighbourhood Wardens

Kennels

Warren Avenue Kennels has now closed. Southampton now has two Animal Welfare Officers who provide a number of services including micro chipping and dealing with lost and found dogs.

More about... Animal Welfare Officers

Land Charges

The council or central government can demand payment from successive owners or occupiers of property or land.

More about... Local Land Charges and searches

Landlord deposit protection

More about... Landlord deposit protection

Leaseholders

More about... Information for leaseholders

Libraries

Southampton has 11 libraries.

More about... Find a library

Online services

Library catalogue

More about... Reserving an item

Also see

Licensing

Many activities require licences, some of which are administered by Southampton City Council.

More about... Licensing

Listed buildings

More about... Listed buildings

Local Housing Allowance

Find out the Local Housing Allowance figures for this area.

More about... Local Housing Allowance

Local housing office

Your local housing service can give you a range of help, advice and information on your council home and the services available to you.

More about... Local housing office

Local offer (special educational needs)

An information tool for parents and their children and young people with special educational needs and disabilities.

More about... Local offer for children with special educational needs and disabilities

Local Plan

We need your thoughts on future development. We will be producing a long term strategy to manage development, protect the environment and promote sustainable communities.

More about... New Citywide Local Plan

Local Safeguarding Children Board

More about... Southampton Local Safeguarding Children Board

Lordshill Library

More about... Lordshill Library

Lost and found dogs

More about... Lost and found dogs

Also see

Manage your Council Tax account

More about... Manage your Council Tax account

Marriage and civil partnerships

More about... Marriage and civil partnerships

Meals on wheels

More about... meals on wheels

Mental health

Together with the NHS we provide mental health services for people up to the age of 65.

More about... Mental health

Microchipping your dog

Microchipping your dog, which is required by law, is currently offered for FREE by Warren Avenue Kennels.

More about... Microchipping

Millbrook Library

More about... Millbrook Community Library

Money advice

Facing up to your debts and understanding how best to deal with them it is the first step on the road to financial recovery.

More about... Welfare Rights and Money Advice Unit

Money and debt advice

Get advice on how to manage your money and deal with debt.

More about... Money and debt advice

Mortgage debt advice

Advice on what to do if you have mortgage arrears

More about... Mortgage debt advice

Mutual exchange

Information about making a mutual housing exchange.

More about... Mutual exchange

MySouthampton

MySouthampton is a secure account that remembers your details when you need to get in touch again. Save time, go online - there's no need to phone, write or visit.

More about... MySouthampton

Needle collections

More about... Clinical waste collections

Neighbourhood Wardens

Neighbourhood Wardens are in all areas of the city helping you to create a cleaner and safer environment. They are there to help you make your neighbourhood a nice place to live.

More about... Neighbourhood Wardens

News and events

Events in Southampton and our news archive.

More about... News and events

Nil Income form

If you are not receiving benefits or have little or no income, you can complete a Nil Income statement.

More about... Nil Income statements

Noise and neighbourhood nuisance

If you feel that you are being unreasonably affected by noise or other nuisances from a neighbour get in touch with us. We are here to offer you help and advice with nuisances.

More about... Noise and neighbourhood nuisance

O2 Guildhall Southampton

More about... O2 Guildhall Southampton

Oaklands Community Pool

More about... Oaklands Community Pool

Object to a Planning Application

You can comment on any planning application during the consultation period.

More about... Object to a Planning Application

Open data

The Local Government Transparency Code sets out categories of information that all councils should be publishing.

More about... Open data

Parking

Find council owned and managed parking.

More about... Find parking

Parking permits

Apply for a parking permit. Parking permits are required to park during restricted hours in residents parking zones. Find your zone number and when restrictions apply.

More about... Parking permits

Parking reports

The Traffic Management Act (TMA) 2004 places a requirement on local authorities to produce an annual report about their enforcement activities.

More about... Annual parking reports

Parks

Southampton has a wealth of parks and green open spaces from the award winning Grade II listed central parks located in the city centre to the wilder open spaces of Southampton Common and the Greenways.

More about... Parks

Pay my rent

More about... Paying your rent

Pay the council

More about... Pay the council

Pay your Council Tax

More about... Pay your Council Tax

Paying back an overpayment

Ways you can repay a Housing Benefit overpayment

More about... Paying back an overpayment

Paying for residential care fees

More about... Paying for residential care

Online services

Paying rent - private tenant

Advice if you are worried about paying your rent.

More about... Paying rent - private tenant

Paying your council rent

Other ways to pay your rent if you are a council tenant.

More about... Paying your council rent

PayPoint payment card

You can use your PayPoint card to pay at any Post Office or shop displaying the PayPoint sign.

More about... PayPoint payment card

People's Panel

Becoming part of the People’s Panel is an easy way to get involved in giving your opinions to inform decisions about local services and issues.

More about... People's Panel

Pest control

We offer services to deal with rodents, insects and bird pests for both residential and commercial customers.

More about... Pest Control Services

Phone number

How to contact the council.

More about... Contacting the council

Planned maintenance - council tenancy

Information about the maintenance schedule for council housing.

More about... Planned maintenance - council tenancy

Planning applications and decisions

More about... Planning applications and decisions

Planning permission

Apply for planning permission

More about... Apply for planning permission

Planning permission pre-application advice

We offer an expert pre-application advice service to save you time and money before you put in your planning application.

More about... Pre-application advice service

Political composition of the council

More about... Political composition of the council

Pollution

More about... Industrial pollution

Population

Census details and different population estimates for Southampton.

More about... Southampton's population

Port Health

Southampton Port Health Services carries out all the statutory functions of the Port Health Authority in Southampton sea port and airport.

More about... Southampton Port Health Services

Portswood Library

More about... Portswood Library

Potholes

More about... Pothole and road problems

Online services

Potting Shed

Potting Shed allotments newsletter.

More about... Potting Shed allotments newsletter

Prepaid cards

Information for clients who use the council's prepaid cards, supplied by our partner, allpay.

More about... Prepaid cards

Pre-schools

Nursery Education Funding is available for nursery and pre-school places usually from the term after your child turns three, although some funding is available for places for two year olds who meet the criteria.

More about... Pre-Schools

Preventing damp - council tenants

Help and advice about preventing damp.

More about... Preventing damp - council tenants

Preventing mould - council tenants

More about... Preventing mould - council tenants

Primary schools

More about... Primary schools

Privacy policy

More about... Privacy policy

Public health

The Public Health Team are now part of the city council and continue to work towards improving the health and well-being of the people of Southampton.

More about... Public health

Public rights of way

We are responsible for maintaining and improving the public rights of way network to make it accessible and enjoyable for both residents and visitors.

More about... Public rights of way

Public transport

Southampton has an excellent range of public transport options.

More about... Public transport

Reading groups

Including a list of books for 2017.

More about... Reading groups

Recycling

More about... Recycling Centre

Refuse

More about... Bins

Register Office

Register births and deaths, plus information on marriage, civil partnerships and nationality checking.

More about... Southampton Register Office

Register to vote

More about... Register to vote

Registering births and deaths

More about... Register a birth

Also see

Renew a library item

More about... Renew your item

Rent - council tenants

More about... Pay your rent

Renting

We have constructed a comprehensive guide on helping you to find a home or rent a room out.

More about... Renting

Renting a safe home

More about... Renting a safe home

Repair charges - council tenants

Charges for repairs - council tenancy.

More about... Repair charges - council tenants

Repair issues in your private rented home

More about... Repair issues in your private rented home

Repairs - doors and windows

Information for council tenants about requesting a repair to doors and windows.

More about... Repairs - doors and windows

Repairs - garages, external and communal areas

Information for council tenants about requesting repairs to garages, external and communal areas.

More about... Repairs - garages, external and communal areas

Repairs - heating and electric

Information for council tenants about requesting a repair to a heating or electric system.

More about... Repairs - heating and electric

Repairs - kitchens and sinks

Information for council tenants about requesting a repair to a kitchen or kitchen sink.

More about... Repairs - kitchens and sinks

Repairs - plumbing

Information for council tenants about requesting repairs to plumbing.

More about... Repairs - plumbing

Repairs - walls, floors and stairs

Information for council tenants about requesting a repair to walls, floor or stairs in your council home.

More about... Repairs - walls, floors and stairs

Report an issue with your rented home

More about... Report an issue with your rented home

Resident and visitor permits

A permit is required to park in residents permit zones during restricted hours. Please read these pages carefully so that you do not get a parking ticket.

More about... Resident & visitor permits

Residential care homes

More about... Residential care homes

Right to Buy

The right to buy is a government scheme that allows council tenants to buy their council rented home at a lower price than the full market value.

More about... Right to Buy

Riverside Park

More about... Riverside Park

Roadworks

More about... Roadworks and congestion maps

Roofs, chimneys and drains - repairs

Information for council tenants about requesting a repair to a roof, chimney or drain.

More about... Roofs, chimneys and drains - repairs

Rubbish

We supply different bins/boxes and sacks for different types of rubbish, recycling and garden waste.

More about... Rubbish and bins

Safe City Strategy

The Safe City Partnership is a group of organisations working to ensure that Southampton remains a safe city to live, work, learn, invest and visit.

More about... Southampton Safe City Strategy

Safeguarding adults

What to do if you are concerned about an adult.

More about... Reporting abuse or concerns

Safeguarding children

What to do if you are worried about a child.

More about... Protecting children

Safer Places

The Safer Places scheme is part of a wider 'Respect me' campaign which aims to improve the experience of disabled people in the community.

More about... Safer Places

School admissions

Apply for a place at a Southampton school.

More about... school admissions

School holidays

School term and holiday dates for all local authority maintained and voluntary controlled schools in Southampton.

More about... School holidays

School meals

More about... School meals

School places

More about... Applying for a school place

School term dates

School term and holiday dates for all local authority maintained and voluntary controlled schools in Southampton.

More about... School term dates

Schools

Find a school in Southampton.

More about... Schools

Scrap metal dealer licences

More about... Scrap metal licensing

Searches

As part of the conveyancing process it is important to do a Land Charges search.

More about... Personal Land Search

Season tickets

City centre season tickets for parking.

More about... City centre season tickets

Secondary schools

More about... Secondary schools

Section 20 consultation

More about... Section 20 consultation

Section 251

The council decides the size of the schools budget under section 251 of the Apprenticeships, Skills, Children and Learning Act 2009.

More about... Section 251 school finance statements

SEND

All schools in Southampton have the same special educational needs and disabilities duties, and are expected to provide support for children and young people who have additional needs.

More about... SEND

Service charges for leaseholders

More about... Information for leaseholders

Service standards and customer care - council tenants

More about... Service standards and customer care - council tenants

Shared Lives

We need more carers to provide care in their own home for people with learning disabilities, mental health needs, physical disabilities or age-related conditions.

More about... Shared Lives carers

Sheltered housing

What our supported housing service offers residents.

More about... Sheltered Housing

Shirley Library

More about... Shirley Library

SID

Southampton Information Directory offers support and information for adults, families and those with special educational needs.

More about... Southampton Information Directory

Single Person Discount review

Provide the council with up to date information about your household.

More about... Single Person Discount review

Single Persons Discount

Single person discount Council Tax.

More about... Single person discount - Council Tax

SmartCities

The SmartCities card allows you to access a number of different services. It can be your bus pass, a library card, a leisure card or to pay the toll on the Itchen Bridge.

More about... SmartCities card

Smoking

Smoking is illegal in public placed and workplaces if they are partly or completely enclosed.

More about... Smoking

Snow clearance

Gritting and snow clearance from roads and pavements.

More about... Gritting and snow clearance

Social services

More about... Social services

Southampton City Art Gallery

More about... Southampton City Art Gallery

Southampton Common

Southampton Common is the largest open space in the city.

More about... Southampton Common

Southampton Information Directory

Southampton Information Direction offers support and information for adults, families and those with special educational needs.

More about... Southampton Information Directory

Special Decorating Scheme

With the special decorating scheme, two rooms can be decorated once every five years free of charge.

More about... Special Decorating Scheme

Special Educational Needs and Disabilities

All schools in Southampton have the same special educational needs and disabilities duties, and are expected to provide support for children and young people who have additional needs.

More about... Special Educational Needs and Disabilities

Street cleaning

More about... Street cleaning

Street homelessness

Report street homelessness.

More about... Street homelessness

Street lighting faults

Report street lighting faults. Southampton street lighting services are managed by Scottish and Southern Electric.

More about... Southampton Street Lighting Service

Street naming and numbering

More about... Street naming and numbering

Street parking

Find where council owned and managed parking places are, when you have to pay and how much.

More about... Street Parking

Street trading

More about... Street trading

Student parking

Parking for students living in residents' permit zones

More about... Student parking

Support for childcare providers

The Southampton Family Information Service gives advice and support to parents, and help for childcare providers.

More about... Support for Childcare Providers

Sure Start

Did you know that Sure Start Children's Centres across the city are there for all families with children under 5?

More about... Sure Start

Swimming pools

Southampton leisure is managed by Active Nations. You can use a SmartCities card for library membership and leisure venues subscriptions.

More about... Active Nation Swimming

Tables and chairs licence

Licences to place tables and chairs on the highway.

More about... Tables and chairs licence

Taxi and private hire vehicle licensing

More about... Taxi and private hire vehicle licensing

Teaching jobs

We want dynamic, driven teachers at all levels of their career to come and be a part of our continuing success story as we strive for excellence.

More about... Teaching jobs in Southampton

Telephone number

How to contact the council.

More about... Contacting the council

Tenant Participation Unit

We are responsible for encouraging tenants to get involved in housing matters. We provide advice and help to tenants wishing to set up tenants' groups. We also give information on other ways tenants can have a say in housing services.

More about... Tenant Participation Unit

Tenant repairs panel

More about... Tenant repairs panel

Tenant resource group

More about... Tenant resource group

Tenant scrutiny panel

More about... Tenant scrutiny panel

Tenants - Landlord notify of change of tenant

Landlords can notify the council of a change of tenants from this page.

More about... Landlords notify SCC of a change of tenants

Tenants' link magazine

The tenants' link magazine aims to update tenants about what is happening within the council that affects them. There is also news and features on achievements by tenants for tenants.

More about... Tenants' link magazine

The concierge service

More about... The concierge service

Thornhill Library

More about... Thornhill Community Library

Tip

The address for the Southampton recycling centre is City Depot and Recycling Park, First Avenue, Southampton SO15 0LJ.

More about... Southampton Household Waste Recycling Centre

Toll bridge

The Itchen Bridge is a toll bridge over the River Itchen in Southampton.

More about... Itchen Bridge

Trade waste

More about... Commercial Waste

Trading Standards

Our aim is to help business to trade fairly and comply with legislation and to help consumers to protect themselves when shopping or buying services.

More about... Trading Standards

Travel

Southampton has an excellent range of public transport options.

More about... Travel and transport

Trees

Thousands of native trees have already been planted as part of the council's commitment to ensure that the city remains a green and pleasant place to live.

More about... Trees

Trees for life

Thousands of trees have already been planted as part of the council's commitment to ensure the city remains a green and pleasant place to live.

More about... Trees for life

Universal Credit

Information about Universal Credit.

More about... Universal Credit

Useful contacts

More about... Useful contacts

Volunteering at the library

More about... Volunteering at the library

Voting and elections

More about... Voting and Elections

Wards map

More about... Council wards map

Warren Avenue Kennels

Warren Avenue Kennels has now closed. Southampton now has two Animal Welfare Officers who provide a number of services including micro chipping and dealing with lost and found dogs.

More about... Animal Welfare Officers

Waste collection calendar

Postcode look up for your collection days.

More about... Bin collection calendar

Weddings

More about... Register Office

Also see

Welfare rights and money advice

Are you having problems making ends meet or paying your bills? Facing up to your debt and understanding how best to deal with them it is the first step on the road to financial recovery. We can help you.

More about... Welfare rights and money advice

Weston Library

More about... YMCA Weston Community Library

What happens if I don't pay my Council Tax?

More about... What happens if I don't pay my Council Tax

What is Council Tax?

More about... What is Council Tax?

What's on calendar

More about... Events - What's On Calendar

Who has to pay Council Tax?

More about... Who has to pay Council Tax?

Woolston Library

More about... Woolston Library

Work Clubs

Work Clubs are based in the local community to support people to find work.

More about... Work clubs

Youth Offending Service

More about... Youth Offending Service

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