Southampton City Council introduces new ways for residents to access information, advice and support from adult social care

Residents who need to find information, advice, guidance and equipment in Southampton will benefit from new and improved ways to live healthily, well and independently for as long as possible

Image of an older man and woman with text "Adult care in Southampton is improving"

Support is now available through a new online self-assessment tool which enables residents to find information on a range of topics, including:

  • Staying independent at home
  • Support with finances
  • Safety in the home
  • Support for carers
  • Help in a crisis

Southampton City Council has also launched EquipMe, a new online tool that helps residents to find tools and equipment to make tasks at home, and moving around, easier. There is also an option to purchase these via the app.

EquipMe, which is available to all residents, their families and carers, provides information, advice and support on a range of topics, including health and wellbeing, daily activities, support in the home, and even support for your children.

The online tool also provides impartial, detailed reports written by occupational therapists which offer easy-to-understand tips and guidance for health and care support.

Councillor Lorna Fielker, Cabinet Member for Adults, Health and Housing, said:

“Many people don’t know where to go to for advice and support in Southampton, or how to access the equipment they may need. I’m really pleased we’re now able to give residents greater control over their lives by enabling them to have a choice about the support they can access from organisations and agencies across Southampton.

“Not only will these improvements make it easier for our residents to get the help and support where they need it, when they need it, but it will also empower them to live more independently at home for longer.”

To find out more about accessing self-help support and EquipMe, visit the self-assessment tool.