Support for Ukraine FAQs

The schemes for Ukrainians and their family members to come to the UK are being managed by the Government. A good starting point for answers to any questions you may have about the schemes is the Government’s website:

Some frequently asked questions relating to Southampton’s support for Ukrainians and their immediate family members arriving in the city are answered below.

Homes for Ukraine update

We’ve also issued an update which covers the support available for sponsors and guests and our appeal for more homes in Southampton. See the Homes for Ukraine update.

What support is the council providing to Ukrainians once they arrive in the city? SHOW


Is there a Welcome Hub where Ukrainian refugees can go to get help once they arrive? SHOW


Once Ukrainians have arrived under the Homes for Ukraine scheme, how do host households, and our Ukrainian guests access the support available? SHOW


I have Ukrainians staying with me under the Family scheme. What support is available to us and how do we access it? SHOW


I am a confirmed host household. Will I lose my single person Council Tax discount if I host a person / family from Ukraine? SHOW


How will the council ensure the safety of those arriving from Ukraine under the Homes for Ukraine scheme? SHOW


How will you ensure that those arriving from Ukraine do not pose a risk to the hosts they will be staying with? SHOW


I run a local business and I’d like to offer employment to Ukrainians once they have arrived. How can I do this? SHOW


I am not part of the Family or Homes for Ukraine schemes, but I’d still like to help. What can I do? SHOW