I need help with an urgent safeguarding issue

Woman being verbally abusedIf you need help with an urgent safeguarding issue, you can:

  • Phone 023 8083 3003
  • Outside of normal office hours, phone 0300 555 1373

Remember, call 999 if an adult is in immediate danger.

What will happen next?

We are able to take a number of actions, which might include:

  • Listening, helping and supporting the person
  • Working with them to stop the abuse and protect them or others from further harm
  • Supporting the person and their carers through the process
  • If a crime has been committed, we will work with the police
  • Being available to offer support in the future
  • If we cannot help, we will find out who can

All matters will be handled confidentially. However, if the issues concern evidence of a crime or unacceptable risk, this may be shared with the appropriate authorities.