Avoiding COVID-19 scams

COVID-19 scams are still circulating, targeting the most vulnerable in our communities. Be aware these scams will try to con you out of money. They may be received by post, email, telephone, text or face to face.

Please do not follow any links or give out any personal information.

If you have given details, such as your bank or council tax details please contact your bank/building society and call our customer service team on 023 8083 3009.

Before you respond to any offer, please remember the Take Five protection advice:

  • Stop: Don’t be pressurised into sending off money immediately to someone you don’t even know.
  • Think: How likely is it that I’ve specially been chosen? Millions of people have probably received the same offer.
  • Think again: Always read the offer carefully. Speak to family or friends or seek advice.

How to report scams

Reporting to Action Fraud can be done online or by calling 0300 123 2040.

Latest scam advice

For the latest advice on COVID-19 scams and fraud protection, please visit Citizens Advice, Trading Standards or the Action Fraud websites.