Tenants' Link
tenants’ link
Free family Halloween fun
Head to Tudor House and Garden on Thursday 31 October for a spooktacular Halloween Family Day. Enjoy free admission to the most haunted house in Southampton and take part in creepy crafts, gruesome games and a haunting trail (some activities incur a small charge). Those who dare can book a spooky ghost tour and join a ghosthunter to creep up into the dark attic and down into the dingy cellars to discover the fascinating stories of Tudor House!
Don’t bin your batteries or electrical items
Did you know that throwing batteries or electrical items into your household or recycling bin is extremely dangerous? This year, two fires caused significant damage to our services and put our frontline crews at risk. All this happened because batteries and electrical items were put in household bins. Please drop your unwanted batteries and electricals into one of the collection points across the city where they will be safely collected, recycled and reused or book a slot at the Household Waste and Recycling centre.
Safety checks are essential
As your landlord we want to keep you and your home safe, and this includes carrying out an annual gas check and an electrical inspection every five years. This is to check that everything is safe and in good working order, and to highlight if we need to carry out any repair work. The inspections don’t take long and won’t cost you a penny – all we ask is that you provide access at the specified appointment time. So when you receive a letter with details of when the engineer will visit your property, please make sure you are in (or arrange for someone else to be there) or let us know if you need to rearrange the appointment.
Stamp out hate crime
National Hate Crime Awareness Week takes place between 12 and 19 October and we are encouraging anyone who is a victim or a witness of hate crime not to suffer in silence and help stamp it out in Southampton for good. Report hate crime online, call the Police on 101 or Crimestoppers on 0800 555 111, contact your Local Housing Office or use the Love Don't Hate app.
Feature News
Become a foster carer and transform the life of a child
Whether you’re a council tenant or a leaseholder, if you have a spare room at home and can offer a stable, caring family environment, you can become a foster carer and transform the life of a child in need.
Love reading but can’t get to the library? We’ve got you covered!
If you are a book worm but health reasons, a disability or transport problems prevent you from getting to the library, you can sign up to receive library books delivered to your door – for free!
Do you know how to turn off the water in an emergency?
It’s important that you know how to turn off the water supply into your home so that you can react quickly in an emergency and prevent damage to your property and possessions.
We need your help to catch the housing cheats
If you or anyone you know is waiting for a new council home, you’ll know how frustratingly long the wait can be. This is because there simply aren’t enough properties to meet demand, and the situation is exacerbated by housing fraudsters.
Worried about money? Struggling to pay your bills?
Are you starting to worry about how you are going to afford the winter heating bills? Or how much Christmas is going to cost? If you are feeling anxious about money, or struggling with debt - don’t worry there is support available to you.
Whatever you want to say – we’re listening!
As a tenant or leaseholder your voice matters, and we rely on your feedback. There are lots of ways for you to tell us what you think and genuinely influence the service you receive. In fact, just under 80% of tenants who responded to a recent survey said they felt their involvement led to improvements in the housing service.
Previous Month's News
- Don’t be left in the cold this winter
- Helping young people find their path in life
- Learning from complaints
- No place for hate crime in Southampton
- Council tenants turn filmstars
- Will your block receive top marks for cleaning?
