Tenants' Link

tenants’ link

Information for Tenants and Leaseholders
A group of young litter pickers. Text: Litter pickers in a class of their own

Got a rent query?

Later this month we will be sending out rent letters outlining the details of your rent payments for the year ahead. Please keep this letter safe as it includes important information about your rent, plus your customer reference number which you’ll need if you contact us to discuss any rent queries.

Remember you can view your rent account online and make payments. The easiest way to pay your rent is by Direct Debit just call us on 023 8083 3388 to set this up or check online for other payment methods. If you are worried about paying the rent, please get in touch to discuss payment options so we can work out a way forward together. 

New face at the helm

Welcome to Claire Edgar who has recently joined the council as Executive Director for Wellbeing and Housing. Claire brings with her extensive experience of working in local authorities including overseeing adult services and social care. 

Claire said:

“I started my career as a social worker and I am passionate about delivering services that help reduce inequality and support the most vulnerable groups in society. 

“I am so excited to come to Southampton as I know that many tenants and leaseholders are actively involved with the council to hold us to account and ensure we’re doing a good job. I’m looking forward to meeting as many of you as possible over the coming months and finding out what we do well and where we can improve.”

Goodbye to much loved tenant

Many tenants and leaseholders will be saddened to hear the news that Ray Harris, an active campaigner for disability rights, has passed away. Ray will be remembered for his tireless energy for raising disability issues and for his commitment in working with the council to improve services for everyone. He was an active member of various groups and sat on the editorial board for Tenants’ Link for many years.

February half-term giveaway

If you need some inspiration to keep the kids busy this February half term we are running a host of fun activities and we have two free tickets to give away for a family art workshop on either 13 or 14 February at Southampton Art Gallery. Art for all: Buildings with clay family workshop is a fun creative session is suitable for kids aged five and over.

To enter just signup to our weekly Culture Vulture email to access all the latest arts and cultural activities and events in Southampton. The winner will be drawn at random and will receive an email on Tuesday 7 February by 5pm. This prize cannot be exchanged for money or another activity. If you cannot attend for any reason, please just reply to the confirmation email.

Feature News

Landscaping improvements including a new path and underground plastic sheeting, surrounded by a temporary fence.

New look for Sholing

Residents living in the blocks of flats at Dempsey Close and Kathleen Road in Sholing are looking forward to a host of new, local improvements that are currently underway thanks to £800,000 of improvement works

A man receiving a dental examination

Help with health costs

The cost of living crisis means many people are having to make tough decisions about how and where to spend money at the moment. Heating, eating, bills and rent all must be budgeted for

A group of young litter pickers. Text: Junior neighbourhood wardens and CLC contractors, working in the community

A clean streak for Junior Neighbourhood Wardens

Weekly litter picking group from St Mary's Primary School raises environmental awareness and promotes civic pride

Artistic image of a person's head. Their brain is like tangled string

It’s okay not to be okay

Life can sometimes feel overwhelming and coupled with the extra pressure of the cost of living crisis it’s no surprise that more people are experiencing feelings of stress and anxiety

A man looking concerned about paperwork while being hugged by a child

Financial support with the cost of living crisis

If you are a low-income household and receive benefits you should be in line to receive extra support of up to £900 from the government to help you cope with the cost of living crisis

A woman smiling at another person who is holding a pen

Can’t get a job interview? We can help!

If you are being passed over for job opportunities or struggling to even secure an interview, you’ll probably benefit from some expert help. And the good news is we are here to do just that!

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