Southampton City Council - Our values
Customer focused
Curious and creative
Commercially minded
Collaborative
Can do
Customer focused
I put customers at the heart of everything we do, which means I...
- Listen to customers and show I care
- Help customers to help themselves
- Consider things from the customer’s perspective
- Am realistic with customers and deliver what I promise to do
- Focus on making a positive difference
Customer focused
Collaborative
I work with others, across teams, services, partners and stakeholders, which means I...
- Act with integrity, honesty and transparency
- Work with others to resolve issues and achieve shared outcomes
- Support and respect those I work with
- Manage my behaviour and think about how my actions affect others
- Share information appropriately
- Build good relationships with others
- Treat everyone as an individual and I am inclusive
Collaborative
Curious and creative
I look for new ways of working to improve what we do, which means I...
- Ask why and how we do things to find better and more creative ways of working
- Embrace new technology and equipment, and help others with using them
- Have an open mind and seek to understand and bring about change
- Adopt new ways of working
- Take every opportunity to learn and develop
- Take appropriate risks
Curious and creative
Can do
I take personal responsibility for my work, behaviour and performance, which means I...
- Give my best every day and act with pride in what I do
- Am positive, resilient, proactive and resourceful
- Take responsibility for what I do
- Reflect on and learn from experiences
- Embrace challenges
- Take ownership of my health and wellbeing
Can do
Commercially minded
I help develop a sustainable, cost effective council and services, which means I...
- Use public money and resources effectively
- Am mindful of the impact of my actions and decisions on the environment and wellbeing
- Increase income where appropriate
- Share and listen to suggestions on how to save money
- Reduce and find greener ways to travel
Commercially minded
