Useful contacts

Emergency and Out of Hours contacts

Call 999 if

  • Violence is being used or threatened
  • There is a danger to life 
  • A crime is in progress 
  • There has been a road accident where people are injured 
  • There has been an accident that has affected traffic 

Police, crime and safety services

Health and medical services

  • NHS 111 - a 24 hour service to get fast medical help when it's not a 999 emergency and if you are unsure whether to visit A&E. Calls are free from landlines and mobiles
  • 023 8077 7222 Southampton General Hospital (Tremona Road) - with A&E
  • 023 8063 4288 Royal South Hants Hospital (Brintons Terrace) - with Minor Injuries Unit
  • 023 8033 4977 Solent Mind
  • 0300 5000 927 Rethink - mental illness advice and support
  • 0800 3265 559 OK Rehab - drug and alcohol rehabilitation

Household emergencies

Council services

  • 023 8023 3344 Out of hours emergency number to contact Emergency Planning, Community Alarm, Community Care Services, Children's and Adult Services, Highways, Environmental Health, Trees and emergency work to council homes
  • 023 8083 3000 Main Switchboard - available:
    • Monday: 8.30am to 5pm
    • Tuesday: 8.30am to 5pm
    • Wednesday: 9am to 5pm
    • Thursday: 8.30am to 5pm
    • Friday: 8.30am to 4.30pm
    • Closed bank holidays
    • Report abandoned vehicles, damaged bus shelters, graffiti, potholes, refuse issues, street lighting problems, unsafe roads and pavements as well as repairs needed to council homes

Housing services

Finance and benefits support

Other services