Southampton City Council’s website forms one part of our public provision of information and interactive services. The website or pages within should not be regarded as the complete service offered by the council.

This privacy policy applies solely to the Southampton City Council website. If you visit one of the linked sites, our policy no longer applies and we strongly recommend that you check the site’s own privacy policy.

While very effort is made to keep our website information accurate and up to date, Southampton City Council cannot accept responsibility for any errors or omissions or liability for any inconvenience, loss or damage, however arising, from the use of, or reliance on this information.

Where Southampton City Council cannot offer the information required directly, we will usually link the visitor to a site that can. Whilst we endeavour to ensure that linked sites are accurate and reliable, we cannot accept any liability for the accuracy or content of these sites. A link listing should not be taken as endorsement of any kind and the council does not necessarily endorse the views expressed within the linked site. We have no control over the servers delivering linked pages and therefore cannot guarantee availability.

If you have any queries or doubts regarding the content, products, services or privacy practices of other websites you should contact those sites direct.

Our directory of support services

We have a directory of support services which is a free and impartial service provided by Southampton City Council in partnership with the NHS and CCG. Information contained within the directory is available for the purposes of identifying services and provision that are available to citizens who live in Southampton and neighbouring authorities.

This information does not represent a recommendation or an endorsement of a Service or Provider and any links to external websites are provided for your convenience. The inclusion of any link does not imply recommendation, endorsement or approval of the site, its operator or the content. Neither Southampton City Council nor its partners make any representations or warranties as to the accuracy of the information provided on this site.

Anyone seeking to use or access a service or provision is responsible for undertaking their own checks to determine the suitability and fitness for purpose of that service and provision. Some providers will be registered and inspected by external agencies, such as Ofsted or the Care Quality Commission. Anyone working with vulnerable adults, children and young people will be required to have appropriate Disclosure and Barring Service Check, safeguarding policies and insurance in place, which they should make available to you on request.

By using this directory you agree that you will bear any and all risk of reliance on the accuracy, validity or legitimacy of such content. Under no circumstances will Southampton City Council be liable in any way to you or any third party for any content, including, but not limited to, any errors, omissions or inaccuracy in any content or any loss or damage of any kind incurred as a result of the use or reliance on any of the content posted or otherwise transmitted to this directory.