Contact information for SmartCities


Before you fill in this form

You won't be able to save this form to complete later, so please allow yourself at least five minutes to fill in the form.

Depending on the nature of your enquiry you may need the following:

  • Account queries: Name, account number and address
  • Applications and renewals: application form, supporting evidence and photo
  • Change of details: official letter containing new address, marriage certificate or change of name deed

Submit an enquiry

  • Telephone: 023 8083 3008, opening hours:
    • Monday: 8.30am to 5pm
    • Tuesday: 8.30am to 5pm
    • Wednesday: 9am to 5pm
    • Thursday: 8.30am to 5pm
    • Friday: 8.30am to 4.30pm
    • Closed bank holidays