Get help with your rent or mortgage

It's really important to check you're getting all the benefits you're entitled to. Visit the Citizens Advice website, which can help you check.

There are also one-off payments available to help with the cost of living.

Rent

• You might be able to apply for short-term help with your rent. This is called a Discretionary Housing Payment, which you can read more about on our website.
• If you can't pay your rent, speak to your landlord. Tell them you're doing everything you can to pay the rent and ask if you can come to an arrangement.
• If you are a council tenant, the Welfare Rights and Money Advice team can help offer support and check you're receiving the right benefits.
• Find out how to deal with rent arrears on the Citizens Advice website.

Mortgage

• Ask your mortgage provider for help - they might be able to change the way you pay.
• If you fall behind with your payments, Citizens Advice has lots of information and advice about dealing with mortgage arrears.
• We have further information on our website about mortgage debt, and what you can do

Council tenants

If you are a council tenant, you can speak to our Money Advice Service. They have already helped many people access more of the benefits they are entitled to.

At risk of homelessness?

If you are concerned about becoming homeless there is advice at Homelessness.