If you're struggling to pay your energy bills, it's worth talking to your energy supplier about setting up a payment plan that works for you. On this page, you'll find some other advice and support you can use to help with energy bills.
Southampton Healthy Homes
Southampton Healthy Homes is the city’s affordable warmth programme. Managed by Southampton City Council and delivered by a team of experienced energy advisors at the Environment Centre (tEC), Southampton Healthy Homes offers support and advice to residents who are finding it difficult to pay their energy bills. Southampton Healthy Homes can help people reduce their bills, get in touch with their supplier, apply for energy and water bill discounts and access funding for home energy upgrades such as heating improvements, insulation and draught proofing. Please contact tEC on their Freephone number, 0800 804 8601 or visit the Environment Centre for more information.
There is various types of support you can learn more about on GOV.UK, including:
Remember: If you apply for a discount after receiving a bill, you will still have to pay the full amount until we make a decision. If a discount is awarded, you will receive an amended bill within 15 working days after applying.
Get help with other household billsSHOW
Southern Water has a few different schemes to support you if you're struggling to pay your water bill. This includes discounts on your bill and help to pay off debt. They also offer WaterSure which allows you to have your water bills capped if you are on certain benefits