Get help with your energy bills

If you're struggling to pay your energy bills, it's worth talking to your energy supplier about setting up a payment plan that works for you. On this page, you'll find some other advice and support you can use to help with energy bills.

Southampton Healthy Homes

Southampton Healthy Homes is the city’s affordable warmth programme. Managed by Southampton City Council and delivered by a team of experienced energy advisors at the Environment Centre (tEC), Southampton Healthy Homes offers support and advice to residents who are finding it difficult to pay their energy bills. Southampton Healthy Homes can help people reduce their bills, get in touch with their supplier, apply for energy and water bill discounts and access funding for home energy upgrades such as heating improvements, insulation and draught proofing. Please contact tEC on their Freephone number, 0800 804 8601 or visit the Environment Centre for more information.

GOV.UK support

There is various types of support you can learn more about on GOV.UK, including:

Further support

Saving money on your energy bills

Advice in Southampton have produced a series of YouTube videos which offer advice about reducing your energy use.

You can view the full series here. There is also a page with advice about how to be energy efficient.

Keeping warm

If you have concerns about keeping warm, the Southampton Healthy Homes programme, in partnership with the Environment Centre may also be able to help.