Responsible person - property management

This page exists to assist those appointed as a 'Responsible Person' for property management by providing information, tools and guidance needed to carry out their responsibility. Responsible Persons are advised to read the Quick Start Guide and the SWP Property Management then complete responsible person e-learning modules on My Learning or through other means as applicable.

Supporting information, tools and guidance

Supporting documents

Statutory Inspections

Zurich Insurance Crimson database is the council's database for managing the Statutory Inspections required on lifts, lifting equipment and pressure vessels etc. This. For more information on how to access the Crimson database, e-mail Risk and Insurance on For more guidance on the Zurich Crimson Database please select the Crimson User Guide.

Property Division

Where the Property Division is commissioned to provide a service in relation to Property Management, these services are identified in service level agreements and will be carried out in accordance with those agreements. The Responsible Person should familiarise themselves with the services the Property Division provide to their respective property.


Keystone is a software database application that is used by Southampton City Council. This database is used to record and monitor the council's statutory compliance and best practice testing obligations.

Access Keystone.

If you do not have a user ID and Password, you will need to request one from

Policy, arrangements, safe working procedures and further information

The following list will apply to the role, but is not exhaustive.

Further information

Safer working procedure