Complete your ceremonies feedback survey

After using our services please fill in our customer survey. We are always interested in your feedback and ideas and appreciate your comments.

Complete your feedback survey

Thank you everyone who returned the customer satisfaction survey forms. We are always interested in your feedback and ideas and appreciate your comments.

Ceremony surveys

  • 96% of customers found it really easy to book their ceremony
  • 97% of customers found the perfect venue for their ceremony
  • 100% of customers said that the staff went out of their way to make their ceremony feel special
  • 99% of customers found the registration staff professional, friendly and courteous
  • 95% of customers and their guests said how beautifully decorated the rooms were

Here are some of the comments we received about our recent ceremonies

'Our family attended recently at Westgate Hall. It was a memorable occasion.'

'From the moment we arrived we were warmly greeted outside of the venue by a friendly gentleman.'

'Westgate Hall looked so pretty and was immediately impressive when you walked in. It was a hot day and the addition of a portable air con unit inside the venue was really welcomed to help make the venue cooler.'

'The gentleman conducting the ceremony was fantastic - warm and friendly and he made the service special and personal. He had a lovely rapport with the bride and groom.'

'We recently attended a viewing evening at Westgate Hall. The registrar was wonderful and so approachable that we would like him to do our wedding.'

'We spoke to the booking team on several occasions afterwards with regards payments and advice and can we just say what a wonderful member of staff helped us, cheery bright and super helpful throughout every process and very thorough in any information we needed to process through the progress super smoothly.'

'We went to give our details for Notice. The registrar was incredibly helpful and professional throughout the meeting making us feel completely at ease and making our progress to our wedding day an enjoyable process. So big thanks from both of us and all staff encountered at Registrars just big plus from us and a department the Council can be proud of.'

'The registrars really made it special for us I cannot thank them enough. They put me at ease as I was a bag of nerves, they both made our day special.'

'Thank you for making our day so special. The staff were so welcoming and helped calm our nerves and excitement. It was clear to see how passionate you are about making people's wedding day the best possible.'

'Thank you so much for making it a wonderful day full of fun and laughs. It really was the perfect day and one we'll never forget.'