Worried about an adult?


Call 999 if it is an emergency and somebody is in immediate danger

If you are worried about an adult or yourself please contact Southampton Adult Social Care:

  • Telephone: 023 8083 3003
  • Telephone outside of normal office hours: 023 8023 3344
  • Address: Adult Social Care, Southampton City Council Civic Centre, Southampton, SO14 7LY

Or complete a concern form.

The following will help you understand how reports about safeguarding concerns for adults are dealt with. Please remember that any abuse is unacceptable. If you believe a crime has been committed please contact the Police.

What can you do if you think someone is being abused?

  • Take action – don’t assume that someone else is doing something about the situation
  • If anyone is injured get a doctor or ambulance
  • Make a note of your concerns, what happened and any action you take
  • Contact Adult Social Care by telephoning or completing the adult social care form
  • All safeguarding matters will be dealt with confidentially, though if the issues concern evidence of a crime, or unacceptable risk, this may be shared with the appropriate authorities
  • If you think a criminal offence has been committed, contact the police straight away
  • If you think you are being abused or mistreated, contact adult social care, either by phone or by completing the form

What will happen next?

Local practitioners and agencies will work closely with other organisations and the person affected to find out as much as possible about what has happened. They will do a number of things which might include:

  • Talking to the person and other people involved to find out what has happened
  • Planning what to do to safeguard the person being abused or harmed
  • Supporting the person and their carers through the process
  • Being available to offer support in the future

The Spot the Signs and Speak Out leaflets give you more information on how to spot the signs of abuse.

If you are worried about a child or young person please visit the Children's Resource Service.

Definitions of abuse SHOW

Emotional abuse SHOW

General information SHOW