Garden waste collections - Frequently asked questions

How do I sign up for garden waste collections? SHOW


Can I sign-up for half-year garden waste subscriptions? SHOW


What size bin can I have? SHOW


What can I put in my garden waste bin? SHOW


How much does it cost? SHOW


How does the Direct Debit work? SHOW


Can Direct Debits be set up over the phone? SHOW


I’m already signed up by Direct Debit, what do I need to do? SHOW


How do I cancel my Direct Debit? SHOW


How will the online payment or Direct Debit appear on my bank statement? SHOW


What happens if I don't renew? SHOW


If I wish to cancel, do I receive a refund? SHOW


How do I find out my collection day? SHOW


How often will my bin be collected? SHOW


Can I change the size of my bin? SHOW


Can I get additional bins? SHOW


Do you collect side waste? SHOW


Do you clean the bin as part of this service? SHOW


When will my bin be delivered? SHOW


What do I do if I need help putting my bins out? SHOW


What happens if my bin is missed? SHOW


Can I keep my bin if I move house? SHOW