Pay the council

We are aware that customers using cards issued by Nat West and Royal Bank of Scotland (RBS) are experiencing issues when making payment through our web site. We apologise for the inconvenience and advise using a card issued by an alternative bank until this is resolved. If you have a payment that is interrupted or appears to fail, we recommend that you first check the payment with your bank before attempting to make the payment again.

There are several easy and convenient ways to pay the council. If you want to make a one-off payment or set-up a Direct Debit for your Council Tax then please visit our council tax payments page.

Pay online

Paying online is the quickest and easiest way of paying us. You can use your debit or credit card to pay for a range of council services online. Your card must be registered for 3D Secure for the payment to be successful.

E-store

You can use our secure e-store to make a quick top-up to your Itchen Bridge account. You can also use the e-store to make payments relating to land charges, leasehold property enquiries or paying a deposit for a shared ownership property. Your card must be registered for 3D Secure for the payment to be successful.

If you have any feedback or questions, please email e-store.feedback@southampton.gov.uk

Bank transfer or standing order

To set up a bank transfer or standing order, please use the council's bank details as follows:

  • Lloyds Bank
  • Sort code: 30-00-00
  • Account number: 00332526

Please quote your invoice number or send your remittance advice to remittance.advice@southampton.gov.uk

By post

You can make a payment by post.

Please make your cheque payable to ‘Southampton City Council’ and remember to write your invoice number on the back so we can allocate your payment correctly.

Pay an invoice

If you have an invoice number, you can make a payment using the form below:

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Before you make a payment

You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.

You will need:

  • Payment card (registered with 3D secure)
  • Invoice number

Pay an invoice

Other payments