Energy saving and other works carried out to three tower blocks at Thornhill 

Thornhill tower block


British Gas Trading Limited (BGTL) carried out an energy-saving works programme at Thornhill between 2015 and 2017. These works included External Wall Insulation (EWI), new windows, solar panels on the roof and a new roof. 

Issues were identified as part of the works that were being carried out in the building. This resulted in the council carrying out further investigations, which also uncovered a greater range of issues.

The council appointed independent, technical experts, to investigate these issues. These experts have and continue to inspect the issues raised at Thornhill. The issues relate to External Wall Insultation (EWI) and fire safety.

Ongoing Correspondence with British Gas Trading Limited (BGTL) about these issues SHOW

Residents safety  SHOW

What is being inspected?  SHOW

External Wall Insulation (EWI) inspections  SHOW

Next steps  SHOW

Frequently Asked Questions (FAQs) 

We have compiled a list of frequently asked questions for Thornhill residents:

How were the issues first discovered?  SHOW

Who is responsible for causing these issues? SHOW

Why are British Gas Trading Limited (BGTL) not taking responsibility for these issues and carrying out the works? SHOW

Why were the issues not identified at the time?  SHOW

As there are sprinklers in the flats is this work still needed? SHOW

When will the works be carried out and how long will the works take? SHOW

What impact will the works have on residents?  SHOW

How are Hampshire Fire and Rescue involved?  SHOW

Are the blocks safe to live in?  SHOW

Who will pay for the works?   SHOW

Are leaseholders required to contribute?  SHOW

Are other blocks affected by this across Southampton?   SHOW

Who will carry out the works? SHOW

Will the new External Wall Insulation and windows meet safety standards?  SHOW