General guidance

General information and guidance for Southampton's schools. Find the information you need on a variety of topics below, including helpful documents, other resources and contact information.


National guidance about school admissions.


Further information

Contact information

Online: Enquiry form
Telephone: 023 8083 3004

Childcare in schools

Local advice and guidance for schools about childcare, specifically wraparound and holiday childcare.

Early Help/Families First

Local advice and guidance about early help is available through the following links:

Emergency planning

Southampton City Council's Emergency Planning team is able to support schools and academies with development, training and testing of their emergency arrangements.


Should an incident affect your school you can develop an effective response with the school emergency plan template.

Contact information


Family Information Service

The Southampton Family Information Service (FIS) offers information, advice and guidance to families and professionals regarding childcare, early learning for two, three and four year olds, working in childcare, family advice and support services and signposting to a multitude of other agencies. A brokerage service is also available when families need specific support to find childcare. The Bookstart Programme in Southampton is also managed by Southampton FIS.

The FIS was previously known as the Children and Young People's Information Service (CYPIS).

If you need to contact the service, you can find their details on the Southampton Family Information Service webpage.

ICT strategy

The Information and Communications Technology (ICT) Strategy Team supports Southampton City Council and Southampton Schools/ Academies in the use and development of Management Information Systems (SIMS & ONE).

ICT strategy on the Schools Extranet

Information, guidance and resources for Southampton Schools and Academies is available on the Schools Extranet. If you do not have a username/password then contact the ICT Strategy Helpdesk.

ICT training

The ICT Strategy Team offers training sessions in SIMS. If you have any queries about the training available, our facilities or course content then please contact the ICT Strategy Helpdesk.


How to get to the ICT Strategy Training Room.

Further information

Contact information

Telephone: 023 8083 4555

School attendance

Local guidance about school attendance.


Read the school attendance guidance.

School monitoring group

Local guidance about the school monitoring group.


Read about the school monitoring group annual visits.